The hairdresser's choice...

I think the hairdresser was right in telling her that the style didn't suit her but if she still wanted it cut that way then the stylist should have done it. Its their job to make the client happy if they can.

I think the hairdresser was right. He didn't want to be responsible for bad haircut. People always look at celebrities instead of creating something individual. If he rather didn't make money and loose potential client, my head down for him. This way we have more good looking people walking on the street. I have seen bad haircuts, just because people wanted them at all cost. In the end, hairdresser was blamed. People are coming to hair salon with Model picture and they think it will change their life for better. Hairdressers that are working for models try to create individual style for model face, not other way around. Most of the time hairdressers listen to the client, because they don't care. They just want to make money. Good hairdresser is always honest and will tell you if your hair structure and your face is not good for selected style. Hair style can change anyone look for better or for worst.

I know that the hairdresser should have done what she asked.As the saying goes,' the customer is always right '.I hope your colleague reported her to the manager.

I think that maybe the hairdresser has no idea how to make the new hairstyle that your colleague wants to have, so he keeps saying that it does not suit her as an excuse. That is my assumption. Have a good day, youless.

One of my best friends is a hairdresser and she absolutely will not cut a style that she feels strongly is wrong for the person. I completely understand her thinking here. I was friends with her for years before I would let her even come close to me with a pair of sissors. I had long waist length hair and did not like sissor people....my mom was a hairdresser so I had issues in that area. I watched her over time and no one ever ever left her looking bad. She was and is the best hairdresser I have ever encountered. Why won't she cut your hair if she knows it will look bad for you?....because others will know she did it and therefore it is worth it to her to lose a customer. I was getting older and the hippie look just was losing it's appeal...actually making me look much older. I finally one day over coffee told her to get her sissors and do me up but don't put me into shock. I was not ready for the poodle look. Oh my lord..I should have trusted her way before I did. A really good hairdresser will never let you leave his/her place looking bad. in this case the hairdresser was right and your friend should have taken the constructive critisism for what it was.

hi youless here in the states we have a saying, the customer is always right. The hairdresser must listen to his customer and give her the cut that she wants, not go 'against her wishes. he was in the wrong, and she was in the right.

Most definitely the hairdresser should listen to his clients as to how they want their hair cut or styled. They're paying the money for the haircut they want, not the one the hairdresser wants to give them. I would have refused to pay him, I'm afraid, and I also think he's in danger of losing a lot more customers if he doesn't start complying to their wishes. Brightest Blessings.

I believe the hairdresser should give his/her opinion about what hair style looks good for that client but the final decision should be left up to the client/customer.

oh, how i hate those kind of hairdresser..that is the same reason why i don't change my hairdresser and don't go just anywhere to have my hair done..i experienced a lot of those kinds where you already stated what you want but they cut it the way they wanted it still..i believe hairdresser's are known to be creative and sometimes they wanna get that creative with their customers but as far as i'm concern i always choose what for the hair cut..i say and explain what i want and thats just how they should do it..if they suggest something i listen to them but still i get what i want for my hair not what they want..

Whenever I go to the barber's I will just give the hairdresser a free hand to do whatever he/she wants to. Because I am not so sure what I want and would like to save trouble. But generally they will communicate with me first. I surely want the hairdresser listen to the customers. After all, it's the customers' hair right?

I think that a hairdresser should listen to his or her client as they are paying to get the haircut done that they want and if it wasn't for these people paying then they would not get paid. I think that hairdressers should voice their opinion, maybe say well this would should you better than that, or if I altered it in this way it would look better. But if the client is against it then they should do what the client wants, otherwise they are going to loose custom.

I think the hairdresser should have made sure that she understood that this style would not suite her then if she still wanted it he should have done it for her, after all he isn't the one that was going to have to walk around with it.

I think the hairdresser didn't know that how 2 make a hairstyle as u wish because this is their duty to fulfill that what the customer asked ......... i think this is the reason

I've had a hairdresser say the style I like isn't suited for me. I endd up going elsewhere. I think they should offer input, but in the end it should be the customer's choice

i still think that what the hairdresser does is totally wrong... he should have listen to what your friend wants even though the hairstyle won't look nice on her... we pay for the service and we should have the freedom to choose what hairstyle we want... i will be very mad if i am your friend and i will refuse to pay for the service as well as the hairdresser refuses to follow my request... take care and have a nice day...

Yes! The hairdresser is ultimately responsible for how you look leaving his shop. He should have explained what about the cut/style he didn't think would work for the client and suggest a modification that will keep elements of the desired style but will not make the client look bad. Ultimately though it is the client's head and if she/he wants to look stupid, it is up to him/her. Maybe they should draw up a form that states you are getting a style that is not recommended by the stylist and that you won't hold them liable when it doesn't look the way you wanted it to. Kind of like when you leave the hospital before the doctor thinks you should, they make you sign a "leaving against medical advice" form so you can't sue them when you get sicker instead of better!

The customer is always right! It's the stylist's job to give the client advice about what they think will work best, but, bottom line you do what the client wants. The hairdresser doesn't want anyone leaving their salon looking bad, as it reflects poorly on them, so, they will try to tell them what will work best.

The hairdresser should have listened to your friend... since in all business establishment... the customer is always right... even if it is so clear that he/she is wrong... this is like the essence of a good customer service... and the hairdresser is not right in not giving in to what your friend wanted... If it were me... i also would never go back to that salon...

although it was nice the hairdresser was honest enough to point out to your friend that the style may not suit her,i think he should have given her the style she wanted,because it the old saying the customer is always right,its bad for business.cheers sue

the hairdresser was so selfish. if he didn't want to make such kind of haircut then he should have boldly refused to cut your colleague's hair at all. what kind of service was that?? I was even thinking that he still tried to get her money but refused to do as she requested. your colleague was right, she should never go back to that hairdresser anymore. the hairdresser was only making excuse. he might not have that skill to cut such kind of haircut and probably he only wanted to cover his 'lack of skill'.