Animal Control= no help for injured cats

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I am so upset right now, beyond upset really. So I have these neighbors who have a cat. This cat was an indoor cat and last winter they thought they're rather get 2 teacup dogs (whom are now also MIA) and put their 2 cats to live outside. One died during a tornadoe and the other has been ok as I and another neighbor feed it and give it water and tend to it when it's sick. I have a cat, if my cat where lost and injured, I would hope someone would give it the same attention. So today I go outside and I notice that the surviving cat has what seems to be like a fractured left side of it's face near it's eye, a cut and yellow thick puss coming from there. So I went to give it food as always and water and it was meowing more than usual and trying so hard to come inside. This cat has the most loving personality and is so sweet. It's about a year old now. I can't let him in because I have a cat and she would just beat up on him (she doesn't like other cats, the little weirdo). So I gave him some organic food which has little vitamin bits in it, some water and put some gloves on and tried to clean the wound with some first aide stuff. Now this cat always lets me touch it all over and it started to back away, I tried as best I could but I didn't get to clean it well. Not 2 seconds later it had these "tears" of puss again. It's not the first time it's been ill but that's the worse I've seen, it looks bad and swollen. Not to mention being a super skinny cat from the no water/no food that it's owners give it. Ok so I called the Humane Society and they advised me to call Animal Control as they don't do anything. So I call Animal Control and got transfered to their dispatch. OMG really? The man sounds like he kicks puppies on his days off for fun with all the effin concern he had. This is what he said to me: Animals are like people and they run when they see the police, if the animal runs they're not going to chase it anywhere. He had this attitude like I was retarded for calling. He took the address of the cat's "home" and hung up. I've had issue reporting very, very, very near death animals to them before and they not doing anything even when the animal is chained up and dying in freezing weather. That animal ended up dying and being there for 2 days before the owners realized it. Animal Control never did a thing despite daily calls from me for a month. I have NEVER seen an Animal Control vehicle around the city, ever. When I told the guy that the neighbors kids constantly beat on the poor cat, the guy actually chuckled!!! WTF is that? I'm infuriated for the sake of this and many more that get reported I'm sure, animal. I'm infuriated that MY government dollars are being wasted on a service that does nothing and certainly not their jobs. So I'm thinking about calling one of our local news stations, we have 2 that do investigative reporting and specialize on local government frauds, misconduct and misuse of taxpayer rescources. They even got 2 government employees fired for using cars issued to the mayor's office to go to strip clubs during office hours. Now I don't want to bring up specifically this cat with them because my neighbors are so the kind to attack back and I have my own cat who I'm afraid could get hurt in the process. These people use their kids to run drugs, as young as 5 yrs old... I kid you not. Don't even get me started on DHR not doing a thing about that either. Life means nothing to them and I have to take care of me and mine. That's the thing that keeps me from contacting the news. Should I go for it anyway and ask not to be identified? Advice please!