Fired By Text Message?

July 3, 2008 11:41am CST
Do you believe that in this day and age it is acceptable to fire an employee by phone text message? I know someone whom this happened to and she was furious. It even made it into the papers because people were so shocked. The retail company that did the firing claimed that they believed in the modern age, it was perfectly fine to do this and didn't think it would be considered below the belt, demeaning, unprofessional or anything else. What do other people think? Personally I think it's incredibly unprofessional, but I'm interested in hearing other arguments.
6 people like this
26 responses
@twallace (2675)
• United States
3 Jul 08
That is the first time that I have heard of a company firing an employee by text message. That is low, I guess they didn't was to do a face to face. They may have not been able to answer questions that she would have had of why this was happening. I can't say that it's surprising cause with all the technology that is out there this will be a new what of firing employees. I know that the papers had a field day with this cause it is unprofessional for a company to do something like this.
4 Jul 08
They obviously didn't think she had a right to know why she was being fired or a right to ask her own questions. I suppose they were trying to get rid of her without any recourse. They should have realised that such a cowardly act would have repercussions. I hope they learned a lesson.
@twallace (2675)
• United States
4 Jul 08
The could have done a better job of telling her that then through a text message. I know she would at least preferred a phone call over a text message.
@dopey22girl (3319)
• United States
3 Jul 08
I also think it is very unprofessional. My boss only text messaged me once and it was when I was on vacation and she told me she hopes I'm having a good time. I thought that was sweet. But getting fired over text message is extremely inappropriate. That's interesting that it was in the papers as well. Hopefully that company was embarrassed with it being in the papers and all!
1 person likes this
4 Jul 08
Well a friendly text message is a nice surprise, a "you're sacked" message isn't! Judging by how defensive the company was, I'd say they were pretty embarrassed and wouldn't be doing it again.
@rhodzptc (1317)
• Philippines
9 Jul 10
Not only it was very unprofessional but it was very inappropriate. If a company would fire some it should be in a written or memo it mas clearly stated what offense or grounds you have violated and it should be in accordance with the companies black and white book.
@nobbsy123 (851)
• Australia
29 Jul 10
I think it is totally unprofessional to fire someone by a text message. It shows that the employee isn't even worth at least a phone call or anything. The employer must think it is easier on them to send a text than to speak or face him/her face to face. Its just seems that the company only cares about themselves not other people. I would be very hurt if that happened to me.
1 person likes this
30 Jul 10
It's just rude isn't it? Like, "this is how little we care about you".
@mimico (3617)
• Philippines
4 Jul 08
I agree with you, this is definitely unprofessional! Companies should always give their employees prior notice before terminating the contract just as employees are required by companies to inform them ahead of time if they will be taking on leaves or quitting their job. However, a lot of this unprofessionalism is being overlooked as a consequence of changing times. I'm sure you've known couples who break up or were dumped by their partner through text.
1 person likes this
5 Jul 08
Breaking up with someone via text is something that's perhaps acceptable when you're a kid (although personally I'd still feel disrespected), but as an adult it's not acceptable and it's definitely not acceptable to me in a professional environment. I remember when I was a teenager and my boyfriend got his friend to call me to break up with me for him. That made me angry more than anything.
• India
31 Jul 10
Hello this is totally unprofessional, why text message, one can talk rather or serve a notice by post or by person, here that is the usual practice.. Thanks for sharing. Welcome always. Cheers. Professor
1 person likes this
1 Aug 10
Exactly. It’s not like it’s so hard to just pick up the phone and do the decent thing. I think there’s no excuse for it.
@Guit08 (597)
• United States
30 Jul 10
I think that is completely ridiculous! If they are going to tell her that she is fired, then the company should at least have the decency to CALL her cell phone instead of just sending her a text message. Text messages can be extremely impersonal.
1 Aug 10
I totally agree. It's completely rude and inappropriate.
@lingli_78 (12822)
• Australia
3 Jul 08
that is really very rude and unprofessional... i never heard about this before... if the company can fire people by using text message, then they should do their interview by using text message as well when they are hiring people... it is just fair... you can't expect people to come to your company for the interview and then fire them by using text message when you don't need them anymore... i will be very upset if it happens to me... it is plain rude and unprofessional... i hope the company will get bad publications in the paper so that they will learn the lesson... take care and have a nice day...
1 person likes this
4 Jul 08
I think if you brought this point to their attention then they would say that the text message medium isn't suitable to interview candidates, which should bring to their attention that neither is it suitable to use to fire someone. I agree, it's rude and unprofessional.
@rsa101 (38148)
• Philippines
4 Jul 08
Yeah I guess although they can do that it should still be given a formal written notice. I do not think that it would be a valid if that would be questioned in courts. I think she should file a complaint aginst this company who is doing such practice.
4 Jul 08
I can't see how it could be considered legally valid either. I'd be very interested to hear from someone who could shed some light on this.
• United States
4 Jul 08
What a dumb thing for a company to do. And, also a smart thing, too. If you think about it, firing by text message or email spares the name calling and hysterics of an irate ex-employee. And it might prevent a former employee from turning violent, since they have been fired and wouldn't be allowed access to the building by security.
1 person likes this
4 Jul 08
I don't know. Being fired by text message would make me a lot angrier and more likely to react! It certainly got into the press!
@Bluepatch (2476)
• Trinidad And Tobago
4 Jul 08
Some years ago a government minister here in Trinidad was fired by a letter he received on his desk when he returned from a trip abroad. I've known executives who were dismissed by a letter sent to them while overseas. So, I guess, a text message is just an updated version of this. The utter lack of respect shown to some people is so bad there should actually be laws about this. I don't get much respect in my job either so this isn't really news to me. Its the world we live in.
1 person likes this
4 Jul 08
I always thought that a letter was a formal document and so acceptable as a way of firing someone. I still think that employers should have the guts to do their firing face to face though. I'm not sure where the law stands on text message, it being such a relatively new medium.
• United States
3 Jul 08
What? This is disappointing. There's no way that they should be allowed to do this. I guess it's really true about technology. We are becoming so involved with gadgets that we don't need to see each other to have conversations anymore. That could lead us to a very dangerous place if you think about it.
1 person likes this
4 Jul 08
I hate the idea. It eliminates the idea of respect for your fellow human beings.
@guybrush (4658)
• Australia
4 Jul 08
I think it's a disgusting way to fire someone - a gutless act, in fact. I also think it's bad for people to break up with boyfriends/girlfriends by text message - but it seems to be fairly common these days. It's not good manners, and it's not professional for a boss to behave in this manner. The decent thing to do would be to call the person into a private office and explain to them why they were being let go. Imagine the shock of answering a text message and reading that you'd been sacked!
1 person likes this
4 Jul 08
It is the same as breaking up with someone by texting them. It shows them to be a total jerk in my opinion. I'd be absolutely livid.
@fwangaa (3057)
• China
4 Jul 08
it seems unprofessional . if i receive this message,i will be furious about this. why cann't you telephone instead.it is seems the employer look down on the employee. i also received such phone text message form my girlfriend,she refused my love by phone text message. how pierce am i!
4 Jul 08
It sounds like your girlfriend was very rude and disrespectful to treat you in this way.
• Thailand
3 Jul 08
Not only is it unprofessional but in most countries it is illegal too. Don't the employers have to give the employee at least two warnings first?
1 person likes this
4 Jul 08
I honestly don't know if a warning system is down to the discretion of the individual company or not. It also depends on how long you've been working there and if you got the job through an agency. I really think there needs to be a campaign for better employee rights as some people seem to get treated like dirt and under the current laws, the employer can get away with it.
@deebomb (15304)
• United States
3 Jul 08
I think that being fired this way would be considered below the belt, demeaning, unprofessional or anything else. It is very cowardly to fire a person this way. This is still a situation that needs to be done in person. There are some things that should not be brought into the modern age as they put it. A person has the right to be allowed to ask why they were fired even if it is because of down sizing.
4 Jul 08
I totally agree with you. Unfortunately common courtesy seems to be being viewed as archaic by some companies.
• United States
3 Jul 08
That's pretty bad, just about as bad as firing someone just by not scheduling them as someone in another discussion mentioned. What ever happened to calling someone into their office and talking to them face to face? I've never been fired by any company without having a meeting with them, first. I think they, at least, owed that to me. I hope my current job never does that or something similar like sending an e-mail, too.
4 Jul 08
That's another good example of unprofessional behaviour. I mean it's not like there aren't guidelines. You'd think common courtesy should be a better guideline in itself, but some people seem to be missing their common sense gland!
@chiyosan (30184)
• Philippines
3 Jul 08
no, of course not and not all laws recognize text messages as a legal document, and even if it was written, your friend can still claim her benefits because before you can fire someone you have to have the grounds to do it, and if they are not able to show proofs of her poor performance your friend can file this in your labor department, she may end up getting money from the company.
1 person likes this
4 Jul 08
You know that's a really important point that I hadn't thought of before - the technicality of what makes a document legal. I can't think that a text message would be considered a legal way to sack someone. Hopefully she follows this up as it's appalling company practise by a company well known for treating it's staff badly.
@baileycows (3665)
• United States
3 Jul 08
I would not think that is acceptable, but I would also think that her boss is a pansy. Didn't even have the decency to call or tell her to come in. This is just crazy.
1 person likes this
4 Jul 08
It certainly doesn't say much about her boss as a person does it? Although from the complaints of the other staff members about the way they're treated, I don't think much of the way it's run anyway.
@successlog (3172)
• China
3 Jul 08
yea,i have not heard this before.I think It is so unprofessional and absurde to fire a employee through a text message by mobile phone.I think they have ignored the employee's feeling.Maybe it will hurt him a lot.and I think the key is :how do the other employee think it? And maybe they are adraid one day teh same thing would happen again on their body. what a extremely trick it is! Is it really because of the fast development of the society at present time? but if even so, Don't we scream the human rights is more important? yes, in fact,we didn't have our rights protected...
4 Jul 08
I don't think I would be hurt so much as angry and incredulous that I'd been shown so little respect. I agree, employee rights should be protected.
• Ecuador
3 Jul 08
Thats horrible- I can't believe anyone would do that. Like someone said in a previous comment, she might be able to claim money from the company because the text message might not be a legal document and they might not have terms to fire her. That company would have to be the worst managed company to not sit down with a person and discuss her performance and then fire her. it has to be face to face, no matter what "new-age" technology there is out there.
4 Jul 08
It wasn't a great job. It was minimum wage retail, so I suppose it's up to her whether or not she'll settle for having publicly embarrassed the company, or whether she wants to take it further. Sadly face-to-face seems to be happening less and less.