Same old problem with taxi cabs in Metro Manila...

Philippines
July 31, 2008 7:17am CST
My aunt and two female cousins came visiting from the province. They were fetched by my niece at the bus terminal. With so much luggage, they had to take a taxi. They were charged a flat rate of 250pesos. If it were metered, the fare should only have been around 150, or 180 tops. Of course it's easy to say, it was the passengers' fault for acceding. But they were tired and just wanted to get to their destination, and were not up for an argument. I rarely do any travelling now, but from accounts of friends and family, where provincial inbound and outbound terminals are, it's still the same system: the driver makes a lot of complaints about the traffic situation and the destination, and "decides" on the amount he wants to get; the most you can do is to haggle. Isn't this a very discouraging and tiring fact of life in Metro Manila?
6 people like this
15 responses
@joliefille (3690)
• Philippines
1 Aug 08
Very discouraging indeed. That's one thing I hate about going home to my hometown. 95% percent the cab driver will always charge me the amount he wants. I really am not one to complain or assert myself in this case, especially when I just wanna hurry home because I've been so tired.
3 people like this
• Philippines
1 Aug 08
But don't let this discourage you from your planned homecoming trips, friend! :) Our country, our nation is still beautiful! :)
1 person likes this
@eihdra (3115)
• Philippines
1 Aug 08
what I do is take note of the plate number and the cab's name and text it to LTO, so they could check it... I always experience that when going home from SM malls..They have taxis in waiting and they sure charge a lot too..I tell the guard who gets my destination, to tell the taxi driver to flag down the meter, If he doesn't want to, I wont get in and wait for the next taxi in line..I'll report him to SM admin and have his terminal occupancy revoked...worst is I will report him to LTO.. They really have a bad habit of charging so much, most specially for tourists, pregnant women or those who carry baggages...they know these people have no choice but to agree with the price or wait for another taxi who will say the same thing... We, Filipinos, who mostly or usually rides a taxi in going to their destinations, must act on this matter and those in authority must listen and do something about it..The more we let this pass, the more they will do it...
2 people like this
@eihdra (3115)
• Philippines
9 Aug 08
hey, Nona, thanks for the BR... Some taxis have LTFRB stickers on their doors or windows but most does not post it because they are guilty of doing something illegal...
• Philippines
1 Aug 08
Exactly! I'm getting keen on having taxi cabs prominently display LTFRB contact numbers!
1 person likes this
@anaknitatay (1335)
• Philippines
4 Aug 08
I don't know how it is there now in Manila. But aren't you given a paper by airport personnel bearing the license number of these cabs? They should report this to airport authority so sanctions would be imposed on these stupid cabbies. Like they say, no slavery if no one is willing to be a slave...
2 people like this
• Philippines
8 Aug 08
It's not as bad in the airport - I haven't heard of any bad experience with taxi cabs when coming from the airport. On the other hand, when going to the airport, the cabs do try to squeeze more out of you. I really think it's in the bus terminals and the piers where it's terrible.
1 person likes this
@magojordan (3252)
• Philippines
1 Aug 08
Yup that's really a big problem from cabs here. A lot of taxi drivers would really charge even more if they know that their passenger is a foreigner or someone who came from a far province. That's why it should always be a habit that you take note of the plate number of the taxi and the name so that you could complain about it and have their franchise removed if necessary.
2 people like this
• Philippines
1 Aug 08
Now I'm thinking, I wish taxi cabs will be required to prominently display the contact numbers of LTFRB or whatever government agency is concerned. Maybe this will serve as reminder for both driver and passenger.
1 person likes this
@karagala (447)
• Philippines
1 Aug 08
What I want to complain about these cab drivers though was that some of them don't give the change. When these drivers hear you speak in a dialect other than Tagalog, they'd usually think we're ignorant and that it was ok for them not to give the change. One driver even said, "Do I have to give the change?". Is it common practice in Manila not to give the change anymore? So I'd say, "Yes. I'm using the change to buy myself a needle and stick it into my eye." But to be fair, there are also good drivers. Last month I went to Manila and the cab driver was very courteous. There was also a very amusingly talkative driver. They vary.
• Philippines
1 Aug 08
"Yes. I'm using the change to..." Good answer! :D Yeah there are good drivers and it does warm my heart to give them tips.
• Philippines
31 Jul 08
I really hate it if taxi drivers do that. I remember this driver. We came from one of the intersections in EDSA and just wanted to be dropped off to a nearby MRT station. We were five in the taxi. As we were going, the driver stopped the meter. We were wondering why. He told us that what we are doing is overloading. Apparently, only five people are allowed in the taxi including the driver. I would understand that but no need to cheat on people. He told us that because of it, he was at risk of getting pulled over by a traffic enforcer. What a $%*#&@ bag! The likes of him should really be punished. And they sometimes say "we're working hard to earn money, unlike those who steal"...duh!
• Philippines
1 Aug 08
Ah yes, this is another slimy trick I know of. If the destination is near (apparently well within the flagdown rate), the driver will stop the meter and fix the price with the passenger.
@alena824 (376)
• Philippines
31 Jul 08
This practice is really a bummer. But sometimes can drivers do have a point in haggling for a fixed rate. We also should consider that they did not ask for fare adjustment unlike jeeps and buses, except to appeal for an additional 10 bucks on top of the final metered fare. If you really want to catch cabs that will flag down their meter, you can either go somewhere farther than the terminal and hail one, preferably not showing you've gut luggage with you. Or you can always complain to the LTFRB, but don't forget to get the cab name, number and license plate plus the time of day when the incident happened.
1 person likes this
• Philippines
31 Jul 08
Complaining to the LTFRB is an option a fully approve. Unfortunately, this particular case involved an old, sickly aunt who just wanted to finally get inside the house to sit and rest, while her companions simply let the whole thing pass. And I wasn't there when it happened.
@ayessa (1583)
• Philippines
1 Aug 08
That is what I hate in taxi drivers. They always blame the faults to commuters. I think they should know or br trained on how to use their taxi meters cause most of the time they refuse in using thier meters and they always had lots of reasons for not using it. I even had arguments always with these drivers everytime I ride a cab. Since I no longer want to have arguments on these drivers I rearely ride a cab now. I think the government should do something about this.
1 person likes this
• Philippines
1 Aug 08
Yeah. Me too. But these days, I really feel so tired of having to argue with them.
@mimico (3617)
• Philippines
1 Aug 08
It seems a little reasonable to me. Don't kill me, but I'm thinking of the cost of gas. It's already P60 per litre so the flat rate your aunt was charged is fair, considering that there are three of them, so each only had to pay a little over P80. That's just equal to a full day parking at MAkati! ANyway, it's a really competitive world out here so you have to be smart! Saving a little from taxi fares is great, but at the end of the day you'll need to make more money in order to survive. :(
1 person likes this
• Philippines
1 Aug 08
:) No, we're not going to kill each other here at all! :) The value of any amount is really very subjective depending on one's status. But my point here is not that. It's that painful feeling because of being taken advantage of, oftentimes being harassed. Overcharging by taxi drivers I cannot call smart at all. It's unkind. It's being greedy. It's lack of conscience. Remember, there are so many other taxi drivers who play by the rule of the meter. I'm sure they survive and most probably are showered with even more blessings. Who knows, maybe the taxi driver who ferried my aunt might even have stuck to the meter if his passenger was a burly, overweight and overly assertive man.
@jessej9 (394)
• Philippines
6 Aug 08
Yeah I got that experience too. I don't know why we Filipinos like to get the better from other Filipinos just to get that extra income. When some of those drivers know that these would-be passengers are tired and has many baggages, they will charge them more than what is usual. It's a sad truth that we want to get erased. I do hope that there will be more honest and great drivers out there. We need values really
1 person likes this
• Philippines
8 Aug 08
Aren't these public utility drivers ever required to attend seminars or something? Values education or something? They just have to get their license? Too bad really.
@iyah10 (4115)
• Kuwait
31 Jul 08
I am also one of those people that complain about our taxi cab anywhere in the place but I guess at this moment you cannot blame them due to the inflation rate of the prices in our commodities and that is also one reason during the time I would go for vacation in my hometown in which I would go a direct flight from Cebu to Philippines in which it is easy and no more hassles for me.....
1 person likes this
• Philippines
31 Jul 08
Yeah, I commiserate with drivers for the high cost of fuel. Still, it really gets to me when I encounter taxi drivers who insist on negotiating with the fare, because they're usually high-handed and boorish. Like it's the passengers fault that a driver's life is hard! What's hard is that they don't seem to understand that they're not the only ones suffering from the economic crisis. And besides, how come, you usually encounter these situations with taxi cabs in bus terminals and harbors. Like I said, it's an exploitative system that seems to have never been broken. I've been in Metro Manila since college days, and it's still the same at the North Harbor and in provincial bus terminals when you try to get a taxi.
1 person likes this
@Jenaisle (14078)
• Philippines
31 Jul 08
I think they should have been reported to the proper authorities (police). Such practice is preposterous and dishonest. I wonder how these taxi drivers could sleep soundly in the night with their dishonest ploys just to earn additional money.
• Philippines
1 Aug 08
I am reminded of the one and only time in my life that getting a taxi cab was so easy at the usually chaotic North Harbor. This was because there was a police car right outside the pier gate, and a policeman was announcing on a public speaker that there was no need to contract fares with taxi and jeepney drivers. And this was decades ago. Probably this was the one time when the drivers there did not sleep soundly - they didn't get any extra earnings!
@z1mzAm82 (35)
• Philippines
1 Aug 08
yeah it is very tiring. people are getting tired being fooled.so we better be wise enough.
2 people like this
@pehpot (4762)
• Philippines
12 Aug 08
they are capitalizing on the fact that the passenger would be tire to argue. Cubao is number on this!
1 person likes this
• Philippines
15 Aug 08
Ah yes, Cubao is on top of my list these days. It was in Cubao where my aunt picked up the taxi. And I myself have had about two or three unpleasant encounters with taxi cab drivers in that area over the past year!
• Philippines
31 Jul 08
The reason why cab drivers do it is because men cannot actually wait for their turns. At SM MOA, Pasay City, some men dare to risk their faces in shame as they make contractual offers with cabs not in line. If we filipinos shall stop this mentality, there is then a big probability that this drivers will no longer do the overcharging, or the contractual ride, as I should say.
1 person likes this