Have you ever worked in a Call center?

India
December 2, 2008 9:15am CST
I have spent 5 years working in call centres. They gave me lot of money to stick there.. Although I left it just a few months back.. How abt you?
2 people like this
20 responses
@mjmlagat (3170)
• Philippines
13 Jan 09
Yes, I worked in a call center but I left. It was a challenging experience but since the pay was not that good, I left because it's not that worth for the graveyard shifts.
1 person likes this
@vicky30 (4766)
• India
13 Jan 09
Yes i have worked in a call centre.It is very clean with access cards as entry.The work is also very tough over there.Once i did three weeks night shift in the call centre.The people and HR are very friendly over there.also food is sold at reasonable rates.
@Ysabel (1201)
• Philippines
22 Dec 08
i haven't experienced working in a call center. but in the building where i work at, there's a call center office at the fifth and sixth floors. i would love to try working at a call center! but i don't have the chance =)
@Ysabel (1201)
• Philippines
13 Jan 09
thanks for the BR! great! =) what made you decide to leave it? i know working on a call center makes a lot of money! or so i've heard from friends. =)
• United States
11 Jan 09
i just started working at a call center for a major insurance company as a roadside dispatcher. the pay and benefits are good but sometimes it can get really stressful b/c customers can be so rude
1 person likes this
• Philippines
4 Feb 09
yeah i have been or still is now.. hehehe almost two years.. and they gave us better pay than other jobs here in the Philippines but the field of work is intoxicating.
@fren45 (894)
• Malaysia
20 Feb 09
I'm currently working in a call centre as a technical specialist.. Working in a call center is a joyful work. It does pay for my bills and I had no comments
@tammytwo (4298)
• United States
13 Jan 09
I had interviewed and was accepted for a job at a call center years ago but that same day I found a job at a daycare center. At the daycare I was able to take my young child with me for free so I took that job instead. So I have never worked in a call center. I'm not sure if I would like it or not. Does it get somewhat noisy with all of the others around you? I'm sure there are some people that speak very loudly and almost over shadow all of the others.
@dpk262006 (58678)
• Delhi, India
27 Jan 09
I have not ever worked in a call centre. I think, it is not an easy job and one is always supposed to be on the tenter hooks. One need to have lots and lots of patience to deal with different types of customers, thos who do not have patience find it difficult to manage, I would find it difficult to manage.
@shiloh_222 (5479)
• Philippines
13 Jan 09
hi there. wow. five years.... well, i was just sent for one week to train by my organization and see what's it's like to be inside a call center. it was a fun experience.
• Philippines
17 Dec 08
wow 5 years! you must be really high up in management! i just started training 2 weeks ago. good luck to me
@achinthya (1216)
• India
29 Jan 09
I had also worked in Call centre some years back for about 5-6 months, then I quit my job since I cannot take the work pressure anymore.I was into inbound process.I had night shift.Money was of no issue since they pay good for the job as well as they offer bonus too.However,it was really difficult for me since I also needed to go to college in those days.I got caught up between my studies and job,finally I quitted my job.Good day!
@hou0808 (18)
• China
22 Dec 08
I am a chinese,if you workin in call centers in my country you would earn lots of money too.
@samma00 (342)
• Canada
27 Jan 09
I was a telemarketer for a few months. I didn't mind it but it definitely wasn't my favorite. I didn't enjoy being threatened by almost everyone I was calling. But I ended up getting a permanent layoff around dec 5, which pissed me off. But it's not such a bad job. Although, in the end, i hate talking on the phone so much now, and I didn't make much money, nor did I ever get my commision.
@daddyfree (122)
• Philippines
4 Feb 09
i just worked to a call center. and i am about to be working a year soon...2 months more...well...it's kinda tiresome when you are working at night
• Malaysia
9 Dec 08
I'm working in a call centre now!! LOL.. I just left my previous call centre about 8 months back and now I'm in a much professional call centre and with much better prospects. There are pros and cons with both call centres. But I'm sticking with this because for one, there's career advancement and it's a Fortune 500 company. The benefits are good, the hr is not too bad, and the best part, career advancement! Sure, there's the stress, but what I like about it is that I do not need to bring work back home. I just need to do my 8 1/2 hour shift and just finish it. Then I'm done. I do not get calls regarding meetings and things I have to do, just leaving work at work. which is what I want right now. :) Who knows, that the next year, that I'll get a promotion because I know I'm really good in my job and I'm pretty sure that I'll be able to handle things and be more responsible.
@margaux08 (1094)
• Philippines
10 Dec 08
I am currently working in a Call Center as a Quality Assurance Coach, mainly assigned to monitor calls of the agents to be preventive in any errors.The job description is an everyday challenge to me and I embrace the challenges! The pay is far better than i can think of. plus, I got to learn a lot of things everyday. Couldn't ask for more...
@agrant10 (1476)
• United States
2 Dec 08
Yes, I worked in a call center for ten years and after that I could not take it anymore. I was fortuante to find another job with in the company and I have been in this position for eight years. I think I will leave and do something else in two years. I think twenty years with the same company is enough for me.
@anikakim (364)
• Philippines
10 Dec 08
I currently working as an Emergency call taker agent here in the Philippines. It's a special program for police assistance, rescue and Medical assistance. It's really hard at the first time to handle a calls like life threatening conditions. Some callers get mad and insult you. Some will piss off your day. But now I can used to it.
• India
9 Dec 08
Yes I too have worked for a call center. I know how painful it is to be awake in night and help people who are far away. Nevermind its always a good experience.
• Malaysia
3 Dec 08
im just working in call centre..its something new to me but never mind..i want experience..