No ice please, we're British

@liquorice (3887)
January 15, 2009 7:39am CST
I don't mean to cause any offence here, but this is a cultural difference that I just can't seem to get used to. American soft drinks, like food portions, are usually on the generous side, which is nice if you have the capacity for this. Cup sizes are huge (I am still talking about drinks here, lol!), but a surprising proportion of the cup is taken up by ice cubes. Why do American people put quite so much ice in their drinks I wonder? It makes the drink taste, well, too cold (in my humble opinion!), it dilutes the drink so it doesn't taste the same, and for those with sensitive teeth it also causes pain! And it's not just in the warm parts of America that people do this, we experienced the same thing in New York and Boston a few years ago when it wasn't that hot. As the default seems to be with a bucketful of ice, we try to remember to ask for no ice when we order. This elicits some strange looks, and jokes about how we crazy British people love drinking warm beer (..which is true to a certain extent..) We've been to other hot countries but nowhere else have we experienced this phenomenon. Why do you think this is? Do you like your drinks with or without ice? (Or perhaps that should be 'do you like drink with your ice?' rofl @ my own joke!! Hmm, sorry... )
6 people like this
21 responses
@cher913 (25782)
• Canada
15 Jan 09
restaurants put so much ice in drinks because that way they save money on drinks (stretching them out as it were). in most cases, you can ask for a drink with no ice and they will oblige.
3 people like this
@liquorice (3887)
16 Jan 09
I think you must be right. First of all I was thinking that they used so much ice because that's just how most people liked it in the States, but maybe it's the companies trying to pinch pennies. That makes sense, and very sneaky.
@FDBrister (115)
• United States
15 Jan 09
Believe it or not, we Americans don't like that much ice in our drinks either. Putting ice in the cups of soda is the restaurant's way of cheating the customers to put it bluntly. If they put ice in the cup, it makes it look like there's more drink in the cup than there actually is. In the future, tell the restaurants from the beginning that you want "light ice" and they'll reduce the amount of ice they put in the cup. I, for one, do not like a lot of ice in my drinks... like you said, it waters the drink down.
@liquorice (3887)
18 Jan 09
That is a surprise to me; I'd assumed (before reading some answers here), that restaurants did it because that's the way that people liked it. I didn't know that you could ask for "light ice" - haven't heard that phrase before. Thanks, I'll remember that the next time I go to the States. Thanks for your answer. :)
• United States
19 Jan 09
One thing you can assume from now on... businesses do things for THEIR benefit, not the benefits of their customers. Unfortunately, it's a "me first" world over here. As much as I hate it, it's a reality these days.
1 person likes this
@liquorice (3887)
20 Jan 09
Yes, I'm sure you're right. It's a sad state of affairs - so much for "the customer's always right" kind of philosophy! I'm sure that this is especially true in the current economic climate.
@xbrendax (2662)
• United States
15 Jan 09
Hay old chap, I too am British, but I am an American now. My family came over here when I was 5 from Cornwall, England. Growing up in America, I guess you get use to lots of ICE in your drinks because I can't get enough of it! I just love it in my drinks so I guess you can say I am an American! A couple of years ago we went back to visit Cornwall and I wasn't use to how strong the drinks seemed (without) ice and they got warm too quickly so when I asked for TONS of ice in my drinks, I was happy even though they gave me odd looks! I guess I got use to watered down drinks also! I will say though, I just loved Cornwall! I loved the cobblestone streets, the noisey seagulls, the big fishing boats, the fish&chips, the scones, the meat pies and everything about Cornwall. I may be an American, but I think my heart still belongs to England!
@liquorice (3887)
20 Jan 09
Hi, yes, I suppose you've got used to the ice by now! You're right, the drinks here taste much stronger, I really noticed in America how weak and watery they were. Ha, I like how you got odd looks for asking for lot of ice here! Yes, Cornwall is sooo lovely. We went there a few years ago, and I wanted to live there, lol! It's so beautiful. I'm not surprised your heart still belongs there..
@rsa101 (38166)
• Philippines
16 Jan 09
That is a common practice our place we do like what the American's do. Softdrinks come with plenty of ice cubes in it. Well for us it is understandable because our climate is very hot and humid that is why putting lots of ice is a relief for us during those days that weather is unbearable. We like our beverages to be cold as possible. Even coffee in our case there are coffee shops that offer iced coffee.
2 people like this
@liquorice (3887)
20 Jan 09
Ah, so it's not just in America! I've learnt something. I suppose it's a matter of taste and weather! We have iced coffee here too, even though our weather is cold most of the time, lol! Thanks for your answer.
@Barb42 (4214)
• United States
15 Jan 09
I am a person who likes ICE in the glass. I hate to go into a restaurant and order tea and get a glass of hot tea (probably just made and not chilled) with maybe a couple spoons full of crushed ice. Crushed iced does not cool a hot drink. If I want a hot drink, I'll order it. Otherwise, give me ice, please! In most fast restaurants now, you put your own ice in your cups, so you can put more or less; it's up to you. And you get all the refills you want in most American restaurants. I've never had a problem getting a refill. Even cokes are refilled in most restaurants. My grandchildren order that most of the time with their meals at a big restaurant. I think it's just an individual thing whether you like ice or not.
@liquorice (3887)
20 Jan 09
Thanks for your answer Barb. I haven't come across crushed ice in a drink before. I imagine it results in a kind of semi-warm drink, which sounds a bit nasty! We don't really have refills here I don't think. It sounds like a nice idea though.
@Barb42 (4214)
• United States
21 Jan 09
If the glass isn't full of ice, it will not cool off the tea. Most places that do this have warm tea and it is not good at all to me. Lot of times I've ordered a glass of ice separately!
@Lexus656 (672)
• United States
16 Jan 09
That sounds really strange to me I don't really understand drinking a drink wit no ice or for that matter drinking tea without sugar. I guess it's all in how you grow up and what your personal preferences are. I myself love to have a glass full of ice with my soda I just like to have my drink very very cold. I also agree that it doesn't have anything to do with the climate but I am not one for warm drinks. I may drink a hot chocolate once in awhile but its definitely not an every week thing.
2 people like this
@liquorice (3887)
23 Jan 09
Yes, I suppose we're living in different worlds as far as ice is concerned, lol! But you're right, like with anything it depends on what you're used to as well as your tastes. I *have* to have hot drinks as it's usually cold here, and I'm someone who really feels the cold - hot chocolate is one of my favourites; and I'm not too mad about cold drinks, especially sweet ones with lots of ice.. Thanks for your answer, it's good to hear other views on the whole ice-debate!
@ellie333 (21016)
15 Jan 09
Hi Liqorice, I have noticed this too and whenever I order a drink anywhere I will always ask for no ice as I don't want it watered down which it is once the ice melts. The only drink I will have a couple of cubes is is a Baileys at Christmastime. Huggles. Ellie :D
2 people like this
@liquorice (3887)
18 Jan 09
Hi Ellie, that sounds like me, I don't like my drinks diluted. I love Baileys - haven't had it for a long time though. I agree, that can be nice with ice, but mainly because I drink it so quickly that the ice doesn't have a chance to melt!
@kezabelle (2974)
15 Jan 09
Im british and I love loads of ice in my soft drinks! I like my soft drinks literally ice cold its the only way to drink it in my own humble opinion anyway!
2 people like this
@liquorice (3887)
18 Jan 09
That's fair enough, everyone's different! I've found out from this discussion that there are plenty of Americans who don't like ice in there drinks, so my assumption that Americans enjoy their drinks with a bucket-load of ice while we Brits prefer them slightly warm, was a bit off! Thanks for your answer.
@Fortunata (1135)
• United States
15 Jan 09
I remember one time me and my husband were between flights coming home from Great Britain(he is british by birth). We were at the Toronto airport, and we were both thirsty. I was in agony because my ear had popped when the plane landed, so I could only hear out of one ear. He comes back with a small cup of Coca-Cola. And it was warm. Bleech! I said, "Where's the ice?" and he said, "They didn't have any." I thought that was really strange. I've never had to drink pop without any ice before, except at home, but that's because it's cold from the fridge, so I don't mind. Another strange incident in this airport was how some of the french canadians treated the british tourists. Once when I got a cup of coffee from a kiosk there was a older british woman in front of me getting herself some tea. She made the mistake of asking the woman behind the counter for some clotted cream. The woman snarled, pointing to the tray on the counter, "This is all we have!" To my horror, there was a container of milk that was warm to the touch-who knows how long it'd been sitting out? The british tourist murmured, "No thanks," and paid for her tea. When she moved away, the woman behind the counter said to me, "These damned british, where do they get off asking for something different?" I just stared at her, hurried up and poured my coffee, and got away from there.
@liquorice (3887)
20 Jan 09
Yes, here it's quite normal not to get ice with your coke, unless you're at McDonalds or at the cinema. There are often some cans kept in the fridge, in most shops anyway, so you can get them cold if you want to. I guess the place at the airport didn't refrigerate them.. That is a bit shocking how the French Canadian woman treated the British tourist. I suppose the tourist was a bit "ambitious" asking for clotted cream, but there was no need for that rudeness great customer service, lol! And I don't think I would have taken the milk option either!
@rocketj1 (6955)
• United States
15 Jan 09
When I worked at McDonald's as a teen, we were told to fill the ice to a certain point on the cup. There were no refills then to obviously this was a way to make more money off the drink. Maybe restaurants have trained us in this way. Other than that incident, I can't think of any other reason.
2 people like this
@liquorice (3887)
18 Jan 09
I should've guessed that it was a money-making thing. I just assumed they did it because that was the way Americans liked it. But maybe it's the years of fast-food restaurants doing it this way that has conditioned people to like it like that, and because of this, everywhere in the states now does it like that!
@psspurgeon1 (1109)
• United States
15 Jan 09
They do this for marketing and sales. They tempt you in with a large drink for a little bit of money, but after the ice goes in, you get less than if you got a small with no ice. They sell you a large cup, alot of free ice, and use very little syrup/drink. It's all about money, etc. Also, I prefer my drinks very cold.
2 people like this
@liquorice (3887)
18 Jan 09
Hmm, sounds like they've got a good thing going! Btw. I tried to get a 'small' drink there, but the size of the US 'small' is equivalent to what we call 'medium' or even 'large'! I think that American people would be quite shocked and short-changed if they saw a European 'small' drink!
@fasttalker (2796)
• United States
15 Jan 09
I agree with you. I always order my drinks with little or no ice. Usually I don't get the "look" unless I order it with just a little ice please. I agree with most here. It is a way of robbing you of half the drink. And the refils? Well who needs a refil when you are given a half of gallon to start with!
2 people like this
@liquorice (3887)
20 Jan 09
I'm glad you don't get the look! Maybe that's just reserved for people who ask for no ice, lol! Good point, by giving you all that ice, they probably get fewer people going back for refills!
• United States
17 Jan 09
It depends on what I am drinking. Iced tea, naturally has "ice" in its title. I like a lot of ice in my tea and usually drink it faster than the ice has time to melt and dilute the flavor. Sodas, however, I usually have with very little to no ice. Roughly a quarter of the glass is ice, depending on the size of the glass and ice cubes, respectively, and the rest is soda.
1 person likes this
@liquorice (3887)
23 Jan 09
Yes, makes sense that you should have 'ice' in iced tea I suppose! Drinking your tea faster than it takes the ice to melt is one solution to this heavy-ice trend - good thinking.
@UK_Shree (3603)
18 Jan 09
Hi there, I am British and I agree with you! They do put too much ice in the US!!! Two or three ice-cubes is enough but its true, half the cup is just ice, and yeah, it doesn't taste that great after about 2 minutes!!
1 person likes this
@liquorice (3887)
23 Jan 09
Thanks UK_Shree! Yes, I agree that a couple of ice cubes is certainly enough. You reminded me of when I was little, and my mum would make us ice cubes as a bit of a novelty, on a hot summer's day, lol! And we thought it was really exciting just to have one each. Very exotic..
• United States
16 Jan 09
ugh..born and bred american here (lol) and i HATE all the ice they put in drinks at restaurants and other places! it hurts, it makes the whole drink taste like soda flavored water. personally i think they do it for the money. more ice (cheap filler) means less soda they have to actually put in the cup..which means they save money on the syrup stuff. so..we ARE being cheated out of product. i bet if you took one of those big cup sizes at the movie theaters (the worst culprit) took out all the ice..you'd be lucky to have 1/4 of the cup with actual soda in it. if you ended up with 1/2..id keel over from shock!
1 person likes this
@liquorice (3887)
23 Jan 09
Thanks for your reply CinderInMySoul. Yes, I also think that soda-flavoured water is a bit vile. And I'm sure you're right about it being all about money. I'm definitely going to ask for no ice next time, and beat them at their own game, lol!! That's shocking that only 1/4 of the cup would have soda in without the ice. They are scoundrels.
• United States
16 Jan 09
its to save money.. the more ice they put the less the drink cost them to sell you!! a lot of places fast food wise its a RULE to fill it almost completely up with ice!! i always order mine with NO ICE because i dont like it getting watered down since im a slow drinker and i get more drink that way
1 person likes this
@liquorice (3887)
23 Jan 09
Yes, I'm getting the impression that the main reason is sneaky money-saving! It's so bad that some restaurants make this a rule.. Thinking about it, it's probably similar in McDonalds here, but I'm sure they don't use as much ice as in the US. I don't know for sure as I never order fizzy drinks in McDonalds. No ice is the best in my opinion too! And I'm also a slow drinker (and eater too, lol!)
@hotsummer (13837)
• Philippines
16 Jan 09
nice to know the cultural differences of Americans and british on drinking their drinks. i am not one of these race. but i do love ice but not too much ice though. it still depends on my taste. sometimes i just don't want to have too sweet drink so i put lots of ice to dilute on my drink to create a less taste in my drink.
1 person likes this
@liquorice (3887)
23 Jan 09
Thanks for your answer. Yes, I find it interesting to compare things between different countries. It sounds like you are an "ice light" person, like plenty of other people here. It's interesting that you like your drinks diluted, I had that down as a downside of ice, but it seems that some people like it!
@frygirl (382)
• United States
16 Jan 09
iam an american and somtimes i dont put ice in my drinks because of 2 reasons on eit wateres down the drink and 2 you cant get enough drink what imean at fast food resturants they put so much ice in your glass that you are mostly paying for ice and not the drink that you ordered. i know this because i worked in a fast food chain for 5 years and the things that are required are unbelieveable i understand they are there to make money but i would have alot of customers who didnt want ice in their drinks and some of them told me that this was the reason for no ice and others had sensitive teeth.
1 person likes this
@liquorice (3887)
23 Jan 09
Yes, I agree, it's bad that we're made to pay for ice. I bet that you came across plenty of unbelievable things like this (or worse!) Thanks for an insider's view of whey this happens.
• United States
16 Jan 09
Sometimes they do it to save on the beverage. If ice is taking up 1/3 of the cup, that means less liquid was used. I use ice on occasion, mainly if I know that I will not be getting a refil for quite awhile, thus the ice making a strange flavoured water is desired.
1 person likes this
@liquorice (3887)
23 Jan 09
Thanks for your reply. Yes, it's very mean of them to do that. I'm not too familiar with the concept of refills, but strange-flavoured water is a bit yucky in my opinion, lol!
• India
16 Jan 09
i m crazy for ice i like it to have it with my drinck,i do not know how people stop them to have ice,and i like it especilly in winter,most of people have it in summer but i like it in winter ,summer too
1 person likes this
@liquorice (3887)
23 Jan 09
I'm glad that ice makes you happy! I'm sure it must depend on what you're used to and have grown up with to some extent. I suppose we're just not really much of an ice-loving country. Thanks for your reply.