Have you been worked at a restaurant
By mjanne
@mjanne (251)
China
February 10, 2009 9:35pm CST
I am now having a part time job in a restaurant. Because I have never done such kind of job before, I find it is not easy to be a waitress.
You have to set tables, take orders, contact the kitchen and communicate with customers. I am afraid to make mistake, you know. And there are lots of things I have to learn about the menu too.
Do you have the same experience, working or worked in a restaurant? Please give me some suggestions, thanks in advance.
6 people like this
22 responses
@lilaclady (28207)
• Australia
11 Feb 09
In my younger days I rather liked the idea of being a waitress, I have always like doing for people and making people happy but I never thought I would be goos at it..I was told once that if you are good at that job you can work anywhere in the world...
@lilaclady (28207)
• Australia
12 Feb 09
Well I know young people from all over the world come to Australia and work in restaurants...I hope you get to that in the future and if I ever see you in a restaurant here I will give you a good tip...
@goldeneagle (6745)
• United States
11 Feb 09
I have been in the restaurant industry for the better part of 10 years now. I have done probably every job there is to do in a restaurant, from dishwasher/buss-boy right on up to kitchen and front end manager. I also had a position as a crew trainer for a while as well. About the best advice I can give you to help you succeed in the business is not to let the negative crap get to you. The bottom line is that you are going to make mistakes...everyone does. It is not the mistake that defines you...it is how you handle that mistake and learn from it that really matters, and that is what your co-workers and managers are going to notice as well. Remember that it is just food...
Waitresses and other front end staff have what is probably THE most annoying job in the business. You have to deal directly with the customers, and as you probably already know, that is not always easy. For the most part, the people you deal with are usually going to be nice and patient with you as long as you are nice and patient with them. There will ALWAYS be that 1% of people that you just cannot please, though, no matter what you do. Those are going to be the ones that you have to learn to get over quickly. It may seem like hell when you are having to deal with them, but once they are gone, you can get on with your life, and the next person/people to get seated at that table will probably be just as nice as most of the rest. You just have to learn to let the bad ones come and go without letting them ruin the rest of your day/night.
Another thing that really annoys me is that some people who seem really intelligent and educated in other aspects of life become TOTAL idiots when they are trying to order a meal, especially in a fast-food restaurant like the one I work in now. They come inside or through the drive-thru and try to order while talking on their cell phones or while listening to the radio, so they are really not paying much attention at all to the matter at hand, which is telling you what they want to eat. It is a little different in a sit-down restaurant most of the time, though, because you can at least stand there and try to have them focus on you while you are talking to them.
Don't worry about making mistakes. You are going to mess up...that is just the bottom line. No one does it perfect, especially when starting out. One bad thing about being the waitress, however, is that even if you did your part right, and the cooks in the kitchen mess up the order, the people at the table are still going to blame you, because you are the one they see. That is another thing you are going to just have to learn to let come and go...
Overall, the restaurant industry is a good place to work as long as you learn not to let things bother you. I have really enjoyed most of the restaurants I have worked in, and I really enjoy the one I work in now for the most part. A good waitress in the right restaurant can make $200-$300 per NIGHT, especially on a busy night. There may be a lot of crap to deal with sometimes, but the rewards can be great, especially if you get to the point where customers start coming in and asking for you by name and request to be seated in your section. You can make quite a connection and even become friends with some of your customers if you wait on them regularly. I have to say that before I got married, I got more than one date from ladies I met while serving them. It was actually a lot of fun, and it is a good way to meet people for business or for pleasure. I hope you do well in your job. It takes time and effort to learn everything, so don't get discouraged, and learn from the people who have been in the business a while.
1 person likes this
@agrant10 (1476)
• United States
12 Feb 09
I use to work in a resturant a long time ago. I made sure that I had very comfortable shoes because I had to do a lot of walking. I also purchased a little note pad that I kept inside my apron so that I could write down the orders.
I made sure that I checked on my tables very frequently. I made sure that they never ran out of beverages and rolls. I just showed myself to be friendly and well mannered. It was a good experience for me and the tips were very good.
I also learned how to carry 3 plates at one time.
1 person likes this
@rudolf1982 (41)
• China
12 Feb 09
I haven't worked at a restaurant before.Every job is the same when we work first time.we alway afraid to make mistake,after one or two week we can custom and than we can do it more better than before, so this is experience.
1 person likes this
@jimbo88 (231)
• Indonesia
12 Feb 09
I never work at a restaurant. But I have a friend who work at a restaurant. From him i will share his advice with you. When you serve the customers try to give them your smile. This is important because it can make the customers feel comfort. Give to them what is the favorite menu in your restaurant.I think giving a pleasure serve is most important. Good luck.
1 person likes this
@sannyzhang (2)
• China
12 Feb 09
I have work in restaurant 2 years ago ,it's really hard and tired,but I happy to have this experience ,I contact with different kinds of people and need manage many thing that no order,it make me became more and more carefully and boldness ,I think you can draw a process picture in your mind and when you do it ,you will find it's very easy ,come on !
1 person likes this
@lingli_78 (12822)
• Australia
11 Feb 09
yes, i worked at a restaurant before as a waitress and cashier at the same time... but not for long... it is really a daunting job especially if you meet demanding or pushy customers... i also make mistake at first... it is OK... we are not perfect and everybody do make mistakes at some stage... and we learn from them... it takes time to get use to the job... so just take it easy... good luck... take care and have a nice day...
1 person likes this
@lucy02 (5015)
• United States
11 Feb 09
Boy can I identify with you. I worked as a waitress during the summer between college and I was probably the worst waitress ever. The fear is your problem though. When a person is nervous their brain won't function well. Try relaxation techniques every day to calm and clear your mind. Meditation always helped me. All of the other stuff will come naturally in time them. Your brain will be much better to store and remember the information when its relaxed. Everybody there has been "new" at some time so they've all been through it before. Unfortunately I didn't understand about that when I was waitressing but I did get better over time anyway...just by habit of doing the same thing over and over. If you do make mistakes (and you will, everyone does) don't worry too much about it or dwell on it.
@izathewzia (5134)
• Philippines
11 Feb 09
Yes, I worked in a restaurant before. I worked my way up from being a crew up to being a manager. It is kinda hard because of the transition of responsibilities. But I enjoyed it. And I am always full. Because there is always a lot of food. LOL
1 person likes this
@ersmommy1 (12588)
• United States
11 Feb 09
I worked at a deli. I bussed tables. It was one of my 1st jobs. Not the cleanest work, but I got paid.
1 person likes this
@delkar (1712)
• Romania
11 Feb 09
all the idea it`s that you must seem to move fast. Take the order, say it to the cook, and then do something else, like free some tables, make notes, and so on. You will going to be just fine. In your first week it will be hard, until you`ll teach all that you need to know. After that, you`ll love it! I worked 2 weeks at the seaside, and it was horrible. There were a lot of papers to write, a lot of clients and so on. After 10 days all it was ok, but i had to move on.. Now, after 2 years, i wanna take again a part time job as a waiter.
1 person likes this
@mein_traum (132)
• Hong Kong
11 Feb 09
I do not have experience in working in a restaurant. But I did some part-time job before in customer service.
It is not easy to work in the restaurant, especially during the busy hours like lunch time and dinner time. You have to be very quick and make no mistake.
1 person likes this
@sandymay48 (2030)
• Canada
11 Feb 09
I have worked in a restaurant several times in my life since the age of 13 years old when I got my first job in a family restaurant...
DOnt worry about making mistakes, we all do on a new job no matter what it is. Just learn from the mistakes and you will do fine. Dont take what some people say personally. There will be customers who make you want to quit. DOnt let them get to you as there will also be customers who make your day. Its the same as in any work environment, you arent going to like everybody. I rather liked being a waitress as I liked having money every day in tips and not having to wait til pay day for money.
Depending on the restaurant, tips can be quite high. I know a woman personally who quit her government job to become a waitress in a family restaurant and is making more money than she did in her government position. She also adds that she enjoys the exercise rather than sitting at a desk all day long getting a stiff back. There are some great pluses to being a waitress and dont worry, you will catch on!
1 person likes this
@ljbinkop (744)
• United States
11 Feb 09
OOOHH! This question is right up my ally! I have been a waitress and a bartender for over twenty-five years! I think I can honestly say that it was not my chosen career path, but it has "served" me very well over the years, especially now that I have a family.
I think a lot of people believe that it is an easy job, and it is NOT! The money is excellent sometimes, but it involves physical work. Bussing, dishes, sweeping, etc. To add to this, you must also be a people person. In all my years I have met almost ALL kinds of people. Some I like, some I don't but as a server, you just have to realize that it is YOUR JOB to be nice and create a good experience at your restaurant so that the people will come back.
Good service takes practice, so if you are just getting into it, mjanne, I wish you all the best of luck! I have found this to be a very fun way to make great money! Thank you for posting this question.
1 person likes this
@rakeshlalwani (320)
• India
11 Feb 09
No, still i have not work at restaurant.
But my wish is to i have job in Restaurant as a Manager or cashier.
I like the job of Manger and cashier.
Its give us all day busy to see different people enjoy the celebrations with their friends and family members.
Its good experiance anyone to work at Restaurant.
1 person likes this
@hibiscus_mel (719)
• United States
11 Feb 09
I have always wanted to try working in a restaurant. My niece who had tried working there told me she thinks I will do fine if I try but I never had the chance to. It is important to have a good communication skill, that you listen well and coordinate with people well. Most of all that you know how to make your guests comfortable in dining.
1 person likes this
@moneymommy (3418)
• United States
11 Feb 09
I worked in the restaurant bar industry for 15 years. I enjoyed it very much and I wish there was a quality restaurant around here that I could work at. Of course when your first starting out you will make mistakes. Don'T worry about that soon enough you will be a pro at it. Everyone starts out new. Its a learning process and you will get it. Just dont let yourself get to stressed out or worry about mistakes. Go with the flow and ask questions if you need help.
@playapal (894)
• United States
11 Feb 09
Hi mjanne, no it is not easy work to be a waitress, but once you get the hang of it it is good money. I put myself thru school and supported myself and my kids for awhile solely on my tips. Make sure that you know your product, know what the specials are and what the kitchen is out of. People hate to order something and be told 10 minutes later that it's all gone. There is not a waitress out there that hasn't made mistakes with the orders, dropped or spilled something, don't worry, we're not perfect The most important thing you can do is smile! Smile, be friendly and polite and you are on your way to making money. Good Luck!
1 person likes this
@ddfreedie (690)
• India
11 Feb 09
nope...till now i didnt go for any parttime job even though i wish to go for one...working is restaurant needs patience ...uve to welcome everyone with patience and serve them with love...this will make u a real fav...all d best..
1 person likes this
@Veriteigh (126)
• Canada
11 Feb 09
I worked on and off in a pub for 3 years. I worked as a dishwasher in the back. I've seen quite a number of waitresses and a couple waiters working. The most important way of succeeding at this job is not to worry. Do not worry about making a mistake. The truth is that waiting tables is challenging until you get used to it. My suggestion is to just try your best. This is just something that takes time. If you can't sleep at night, try the following. Grab a plate from the kitchen and practice carrying it with your fingers. Try not to drop it, and stay away from hard surfaces. When you make yourself breakfast, put it on a pizza pan sized tray and balance it on the way to the table.
Just be yourself. If you lose the job because you didn't learn fast enough, it's their loss and not yours.