Well I think I got suckered again.

most shops/companies that sell used things are like that, when you go there and sell your stuff they buy it for a low price and sell it a very higher price raking in the profits... computers, cellular phones and even car these days once you buy them, their value depreciate right away... although i saw the point in the company bec there's a little bit wrong with your machine. well next time, if you're gonna sell something, offer it to people first, it's what i do here, first i call my friends, and then i ask them if they knew someone who would want this and that... you'll get higher value for what you are selling than those shops/companies that sells it back.

Just a way for them to get it and pay you barely anything for it, sorry but whether scammed or not i would send the 15 buck and get it back. Not doing so will just give them the chance to only pay you what they want, or to redo it and sell it for quite a bit, why let them have it for free. They didn't ask before hand if it had any thing wrong with it. Their problem.

Hard to tell... But I would imagine that for $110 they would want the thing in working condition. I think it was up to you to mention to them that there were problems with it before sending it in. It is a question of being aware that nobody gets anything for nothing. The reason you send it in was that you thought you could get money for something which did not work anymore. Unless you have any use for it... I would take the $45. Because in a year or two... it will only be worth $10. A computer is pretty useless these days if its CD/DVD is not working. It's actually $45 + the $15 you are not paying for getting it back.

No, this is not fair or right. They are wanting peoples laptops at a low cost to refurbish them and sell them for a nice price. I'd tell a local tv channel like "eye on you" that exposes scams like this to the public. They may even be able to get your money back for the shipping. Keep all emails or correspondence that you have with these people.

How frusturating. Is it posible that it got damaged when it was shipped. At this point I would take the $45 just so that I could get something from it.

They are counting on you rather getting something for it than paying to get it back and I think it is wrong, very, very wrong! Is there some agency you can complain to such as trading standards or some such? That is a bummer! xxxx

I don't really know, I see there point, and I see yours, I don't know which way to go on this one.

That sounds about right. WE have to make sure that we read every fine print there is, if there is any. There is always a catch. Do the do it for desktops also? Where is it located? Are they online? You can pm if you like because alot of times, I do not receive Mylot replies.

Some companies tend to be like that... i think they are the one who made the mistake since they did give you enough information that you need in filling out the information form... i hope they will see reason and that they would offer you at least something higher than that $45... because it was totally not your fault...