Answering Services at work.

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At my work we have this answering service. The phone calls that I am unable to answer are forwarded to this 24 hour a day service which has live operators to answer the calls. They type up the messages and fax them over to us. It sounds like a pretty good service, right? Well, pet peeve #1 is that sometimes I will get a message at 9am. But the fax wont get to me until 11am, after the called has already called back in a huff because no one has returned her call yet. Or, pet peeve #2 would be the spelling errors. They write down names wrong, and spell messages wrong all the time. I feel like I am completing a cryptogram just to return calls in this office. Or, the biggest pet peeve of all, they send me faxes when we have no messages. I will get a fax that says the time and date and the words "no messages" each hour. This is a complete waste of paper. I hate wasting paper! I have started a recycling bin at work, and it is nearly full now. I have put aside all the papers that say "no messages" and recently have been using them backwards for the other side of the paper. You can only imagine how angry I get when I have a piece of paper that says "no messages" on BOTH sides. What do I do with that? I have been cutting the pieces out that say no messages and plan to take them home for score sheets when we play boggle, but I have TONS of paper here now. Should I take up paper mache or something? I'm clueless. This is obnoxious and I needed to rant.