Notice of Disconnection of Service

DirecTv, apparently I shorted my bill something like $2, and then I always pay my bill a few days after the due date because they told me I could. Except when you short your previous bill by a few dollars (they told me to deduct a charge and I did the math wrong) AND pay your current bill late, boom, no service.

i have the same before and it happened to me twice specially if i failed to pay the bill on time as according to their service they will only cut the connection after 2 months of not being paid. and so i thought they already cut the connection. i pay the bills and ask the girl in the counter if they cut the connection if we cant pay for just 1 month and she said they did not automatically cut connection without any notice. and so when i got home i called the customer service and was very angry to them coz i was talking to my bf that time when it got disconnected. and so i told them next time they need to call me first few days before they cut my connection specially that their billing statement did not arrive in time so i wouldn't know if im due already or not. and i told them that im using my connection for business so they cant just cut it without informing me coz i will pay them. and so the next time they called me first to inform me that im 2 months due already

I have online access to all of my utilities, mortgage, insurance, credit cards and cell phones so I can check the status of my accounts even without receiving a bill. Since my husband is disabled we pay all of our bills at the beginning of the month even though some of them aren't due until later on. That way I don't have to think about them anymore.

hi neildc, well that is inconvenient, nobody would like to have such problem when mylotting or doing some other work, hope you get your connection right back on and smooth, i rarely encounter such problems, well actually i don't pay for my internet connection. lol i mean i am a student now and i live in a hostel and they provide us with LAN and internet connection for almost free and so it's fun and it rarely gets disconnected only when the lights go, it's fun to mylot when you don't have to pay for the internet connection. ... hope your internet connection don't give you problems, have a nice day neildc.

You can try pre-paid wireless internet like what I'm using right now. Is this service available in your place? :)

i have ever experienced some time like this already ,when i was using my computer suddenly the computer can not connect to the internet ,i try and try again because at that time was in the midnight so i can not contact my internet provider after that one month again also at the midnight i got the same problem ,i was very angry because i had so much things to do , after that i talk to my friends and they talk me they got the same problem and it could be my internet provider was doing the maintenance ,i think you might got the same problem at me because i paid the bill on time every month .

Yes I have experienced it and it does not really mean you are being disconnected I normally boost the Modem when it happens which works every time I unplug it for 10 minutes then plug it back in which boosts the Modem Phone your Provider for the Bill that is if you have still not got it

I have most sent by phone after I get my check I call them to make a payment find out then what it is if it hasnt sent out a bill yet. Really I dont get the bill till after I have paid it hmmmmm they are slow arent they!

Your on the computer and internet though so I suppose everything was resolved? We only wait for one bill the others we just send out automatically!

yes i often worry that son will forget as he likes paying online to save on stamps and on paper for the environment. when i was in florida, i worried when living with daughter and many times i had to pay the dang bill cause they couldnt and i didnt want to do without not fair, huh? most times though when that happens here it means that the website is doing something you cant get in.

My mother had her phone disconnected once although she had paid the bill at the Post Office and, for some reason it was not received in time which resulted in no phone for almost two weeks while they sorted the problem out. The phone was eventually reconnected and it would have been nice for her to receive an apology but it was not to be! Was your Internet disconnected or was your Provider just down? I experienced loss of Internet a couple of times due to server problems with my Provider. I usually pay my bills online whenever I receive them. I do know when they are all due and I have it all noted down so I check every now and again to make sure I am not behind with anything.

hello neil! haha...yeah...most of the time! actually its not because i don't have money to pay...but because i am kinda lazy going to the payment centers to pay & so i am just keeping the bill with me until i forget it....haha i will just be reminded when the next bill comes! then that's the time that i will be rushing to the payment centers to avoid being disconnected... i usually have problems with the water bill coz it don't really come on time or sometimes 'naliligaw' so it don't reach us... same with the internet bill... but what i just do with the internet is that i check our statement of account in the smart web connect...that's the easiest way for us to monitor/get updated with our bills...

Hi Neil, Good that your internet was not disconnected after all. I made a list of my utility and credit card bills, and whenever I don't receive a bill, I call the company to check how much my due for month is. I am particularly careful not to go past due date with electric (Meralco) and internet bills coz these two are very strict with payments and they automatically disconnect once the account is not paid on time.

hello neil, You can call any hotline when you experienced such trouble with internet connection. Internet provider won't cut services without prior notice(this is my experienced) I tried to disconnect my connection temporarily since we will be having 2 months vacation in my hometown(this happens last year),but the provider failed to disconnect their service. In short,my connection is working and bills accumulated for 2 months. Then,i received a call from the provider asking me to pay my bills. I told them,how come i had internet bills,when i already asked for temporary disconnection. The caller say sorry...the moment we came home,i go to the nearest office and check my status. I can't pay that 2 months bills(that costs big amount huh)and it is not my fault. Luckily i was able to settle my problem with the provider. But,the fact is,the provider did not cut their services without calling me or giving me notice of disconnection. There could be some problem with your connection that caused you not to connect with the server,esp if you were using a usb modem instead of satellite receiver. Just check it out my dear

Up till now I have never experienced a disconnection of any service. I have always tried to pay bills on time whether is is electricity, water, telephone or internet. I pay certain bills via an automatic bank transfer such as bank mortgages. I pay telephone landine/television/internet bill at one go via a bank transfer. Internet banking has helped me to keep up to date how to pay bills. It saves me from writing a cheque, from going to the post office and buy stamps.

Yes, I have experienced such situation. I live in a remote area and usually the billings often arrived way to late. There were instances that I found out to late and I do not have any connection anymore. This usually happens with my internet connection as well as my landline plus. To solve this problem, I now pay even when the billings have not arrive. I know already the usual monthly charge so I just pay on time even before the bills arrived. I usually pay through online banking as well as my smart money for most of my bills. So there is not much hassle since I just go online and pay.

Last two months ago my Smart Bro connection at home was disconnected because I did not pay on time. I've been so busy and have totally forgotten I had to pay every 25th of the month. I even forgot the date. I did not notice it was disconnected because we were all so busy and would come home late at night and no one had the time to even use the computer. Well it was only when one of my nieces came over to use the computer that we found out it was disconnected. Well I paid it right away in the nearby Smart Center and in an hour or two it was reconnected.

Some bills I pay by check, online or by debit from my account. When I had to quit working because of illness and was not recieving benefits quite yet I did receive a 'pink notice' and had to pay by a certain date or have my power shut off. I was able to go to a office locally and pay the bill so I wasn't shut off.

Hi Neil, We pay our bills derect debit each month so we don't have to worry, just make sure that we have enough money in our accout so we never get cut off, its easier that way for us. Hugs. Tamara

Hello neildc yes I was and it was so annoying and frustrating on our part. When you will be disconnected on your electricity you have to attend a seminar again before your electricity would be connected and it would be so frustrating. Instead of some other thing you have to do you must have to attend a seminar if you want your electricity to be connected again.. If you would be disconnected also with your water supply it would be same process with the electricity...huh!!!! just a waste of time... Thanks Mobhomeir here....