If you want a job done right...
By ElicBxn
@ElicBxn (63753)
United States
March 6, 2011 10:20am CST
So, I've lived in this house for just over 27 years (moved in in Jan of 1984.)
I've had cable since I moved in too.
And I've had trouble with my cable nearly the whole time, and this is with the cable junction box in my back yard!!!
Ever since we got the internet from cable, we've had problems with the internet.
We've had guys come out and just replace the modem.
Well, yesterday, after rebooting everything except the cats, the roomie called the cable company and he rebooted it 3 times from HIS end!
He was very nice, looked and saw that they had an appointment at 8-10 this morning (considering it was 8 p.m. on Saturday night, we took it!)
This morning my phone rings, its Tiffany from Time Warner to check the problem.
She comes in, says hi to the cats, goes in the back yard, after we bring in the dogs, checks the wires, discovers there's an old splice in the wire letting in water and THAT'S why we've been having so many problems.
She runs a new wire from the house to the box, schedules someone to come out and bury it again, but mean while ran it on top of the fence to keep the dogs from chewing on it!
All these years, with all these problems with ALL THESE REPAIR guys (and I mean GUYS here) it takes a WOMAN to come find and FIX the issue!
So, if you want a job done right, get a woman!
7 people like this
23 responses
@garson (884)
• United States
21 Mar 11
I've never experienced a woman/female as a technician when I have cable/satellite, phone, or internet installed at my place. All of them had been guys.
Of all these years, you never thought of switching providers? I don't know if you have good options there in your area in terms of television or internet service providers. Maybe you have some good deal with them or something.
In the last 6 to 7 years, I haven't stayed with just one provider. I switched few times just to go for the deals.
G.
@garson (884)
• United States
21 Mar 11
I think you are used to what you have. Phone service today is much different than years ago. With traditional land-line service, you can pretty much call anywhere in the US. Long distance charges for calling out of states are history. I think nowadays, you can also call Canada without long distance charges. I am not sure about Mexico.
Across the board, having cable or satellite is not really that much different. Cable tends to be more expensive, in my opinion. As far saving money, none would save you money.
2 people like this
@ElicBxn (63753)
• United States
12 Mar 11
Yes... and no, our geek came over and called up the maker of our wireless router... turns out that Buffalo is having complaints about Time Warner "throttling" the packets coming through their system, so she turned down our packet rate and if that doesn't help, she'll come turn it down a bit more.
1 person likes this
@scififan43 (2434)
• United States
17 Mar 11
Ok I see. I hope you will be able to get strained out.
2 people like this
@MsTickle (25180)
• Australia
12 Mar 11
Unbelievable!...The part about the blokes not finding the problem for all these years.
How do they (blokes) manage to function in everyday life??
Seriously, at this rate, women will eventually take over the world. It will be easier to to do that than pandering to their egos and letting them think they are so much more capable in so many more ways than we are. Let them do the hard yakka for a change while we do all the brain work.
, u got that right, lady. Works every time.
@bunnybon7 (50973)
• Holiday, Florida
6 Mar 11
yes, and sometimes an older man that really cares about his job enough to know everything about it. once in florida, i had the same problem every week for 4 weeks in a row, they'd send someone out to fix it,. it would work a week, then mess up again. finally they sent an old guy that really knew his stuff. he fixed a wire and i never had the problem again, unless there was a big storm and everyone was having one. 
@ElicBxn (63753)
• United States
7 Mar 11
I never get older guys doing this job, seems to be a young person's job mostly, think the oldest I ever have seen was 40 something and he's the one who got it to quit going out every time it rained! And noticed that the previous people had just put the wire on the ground and kicked some dirt over it.
1 person likes this
@RamRes (1723)
• Argentina
17 Mar 11
hehe finally got solved. At last someone with enough patience and knowledge than all others. By the way, how many times have they came to your home to try to repair?
Here, you may ask many times before they even bother to send a technician, and when they do, they take days to come to see and tell me they don't know or it's not their fault. Good for you!!
OK, now I would like to go against all the feminist wave of the thread and reply from a more neutral point. I'm of thinking that genre has no difference at all at abilities and that girl showed that, doing the same mostly men do (and actually making it work). If that time they would have sent a guy, the result would have been the same. Not because of he being a man, but only because he may know the same tricks as your woman may know. It's more important being well trained and with a great experience rather than men/women.
@ElicBxn (63753)
• United States
17 Mar 11
true, but... maybe because she is there on early Sunday morning and would've probably been happy to stay home or at least at the shop a bit longer, might've made whoever came try that much harder to fix it right at long last...
Sadly, even tho she fixed that problem we are still having wireless problems, but since the hardwired computer isn't having any more trouble, its obviously with the wireless router... and we can't blame that on the cable company!
We may be replacing the current router with a newer one...
1 person likes this
@danishcanadian (28955)
• Canada
30 Mar 11
Damn right. That's what I've always said. There've been times when I've outdone guys on big and little things. They just can't admit they can't do something, and so the thing itself must be impossible.
1 person likes this
@jwfarrimond (4473)
•
6 Mar 11
Its a crafty male plan actually. Mess up any job and the nearest female will rush in and say, "Oh, get out of the way! I'll do it!" Then we can retire to the armchair and relax! 
It always works! 
Liked the "rebooted everything except the cats" by the way. 
Gave me a little chuckle!
It always works!
Liked the "rebooted everything except the cats" by the way. Gave me a little chuckle!2 people like this
@BarBaraPrz (48357)
• St. Catharines, Ontario
6 Mar 11
You know it!
Even operating under the handicap of being named Tiffany, she's obviously smarter than the average repair guy.
1 person likes this
@BarBaraPrz (48357)
• St. Catharines, Ontario
6 Mar 11
And please, no booting or rebooting the cats!
=^..^=
1 person likes this
@dragon54u (31634)
• United States
6 Mar 11
Typical, isn't it? I think the difference is that women look for the simple, common sense solutions and causes first while men tend to complicate things because the harder it is to solve a problem the better they look.
I'm glad you got it fixed! Be sure to write a letter to the cable company about Tiffany and her common sense genius in solving a nearly 3 decade old problem!
2 people like this
@Youreyes4Today (2356)
• United States
7 Mar 11
No doubt she ACTUALLY checked the prior records and saw what was already done. Only takes some logic to take it another step further.. which in reality was all it was, steps to find it...lol How many men will actually take an extra step to find anything... sorry guys.. seen it to many times over to many years.
I do know there are a few men that will go the extra, do the extra, and be the extra. Thing is there isn't many of them anymore. The rest expect or wait for someone else to do it..
1 person likes this
@ElicBxn (63753)
• United States
7 Mar 11
Honestly, I don't think Time Warner keeps that good records, probably only have that we've called and complained about the same thing over and over!
I think she probably guessed that if we were having intermittent problems and more after it rains, that it might be the cable and checked it!
Brains
@Youreyes4Today (2356)
• United States
7 Mar 11
They may have the history. I found out that here for our phone line they have a history of all repairs that they have performed since it was installed. Just took time to actually go through them to figure out what was wrong.
Sometimes all it takes is to listen to the customer, and combine it with other factors ..
Yep Brains..
1 person likes this
@ap0calyptic (921)
• Slovenia
8 Mar 11
oh that's rather frustrating. We have tech guys like that here too, so you see it's not a problem at one place only. I think the problem with tech guys in general is, well, at least here, since they tend to do everything quick to asist as many customers as possible or they're just too sloppy which I really hate it, but see a proof here you see women can be as good as them in these things, if not even better since they tend to be more acurate. so I'm glad you got this issue fixed eventually. props to the woman I say.
2 people like this
@daeckardt (6237)
• United States
8 Mar 11
That's pretty amazing! Sometimes, guys just want to do what seems obvious rather than checking all possibilities. I guess it just took someone with a different perspective to get the job done right. I wonder what made her look at that as a possibility rather than what all the guys looked at.
1 person likes this
@Nadinest1 (2016)
• Canada
3 Apr 11
I liked your story...especially since it was about a woman doing something great.
..and it just figures that it was something simple and stupid that was giving you the problems all along.
Great...enjoy your cable and internet.
1 person likes this
