My paypal account has "limited access" though I did all the resolution listed

Philippines
March 22, 2011 8:34am CST
Last year, I entered a wrong password to my paypal account for several times and when I logged in successfully, it says there that my account has "limited access" According to them a third party is trying to access my account (this is maybe because of entering a wrong password for several times)but there are lists of resolution that should be done to bring back the functionality of my account. I already did all the resolutions listed there but until now my account still has "limited access". Did someone experience the same thing as mine? Could you help me on this? thanks a lot!
4 responses
• Indonesia
22 Mar 11
I had same issues before as well, each bank they have different limit for account access, i need to verified account by contacted my bank and asked for verified code which i got from bank, then i verified my account in paypal.
• Indonesia
23 Mar 11
Does your account support for paypal? because not all account does.
• Philippines
23 Mar 11
when I was asked to enter bank code, it says there that it is not supported.. i dont know what does that mean.. I've search for the code in the internet..
@mturacom (632)
• India
22 Mar 11
I also had my PayPal account limited and it took me much time to resolve it as I didn't had all the documents listed. If you were also requested to submit some identity documents then it may some time for them to verify their legibility. If it have been more than 72 hours then you may contact PayPal either by calling them (recommended) or by email them by using their 'contact us' section of their website.
• Philippines
23 Mar 11
yeah right maybe I should call them.. :D
@hora_fugit (5862)
• India
22 Mar 11
Years ago, my sister was quite in a hurry to spend some amount from her account and entered wrong password several times. Her account got blocked. And since then it has been with 'limited access'. We completed two of the resolutions but 3rd one was not possible as debit card from our country is not supported yet. Hopefully your limit will be lifted soon, as you have completed formalities. If it takes time, ask PayPal. They are fast with replying.
• Philippines
23 Mar 11
I hope also that my account limit will be lifted soon.. before the only thing that my account can do is to receive payment but now I could receive payments but other limits still there..
@zralte (4178)
• India
22 Mar 11
The best thing to do would be to contact Paypal. I have heard some members mentioning the same problem but was later resolved by emailing Paypal. Email Paypal, and let them know that you have made the mistakes and have done all the resolutions, I am sure they will put your account right.
• Philippines
23 Mar 11
I already contacted them through email but they have no response.. maybe I should call them.. thanks for the response! :D
@zralte (4178)
• India
24 Mar 11
I have searched online and found this link for phone numbers to contact Paypal. Hope you find it useful. http://paypalsucks.com/PayPalPhoneNumbers.shtml