What a morning!

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My son is a power chair. Our ramp was built by crippled children of our county. Last year, I put in a paper for them to come service it, as the nails were rusting and the ramp was falling apart. I have had no replies. I have called, no return calls. The woman I need to talk with, has never returned calls. It is so ridiculous. Anyway, this morning, the platform on the ramp broke with my son on it. It is 3 foot in the air and just dropped about 6 inches with the front wheels of my sons wheelchair. The front of the wheelchair was just dangling and we could not get it back up on the other part. I ended up getting the bus driver to come help me. We also live next to a small store and their happened to be a delivery driver there, which is unusual at 6:30 in the morning. He also came to help, thank goodness. We did get him back to safety, thank goodness. I am so grateful for all that came to help. The only other thing that I could think of doing was calling the fire department and having them come to help. I just cannot lift a 350 lb. wheelchair plus the weight of my son. I sure hope the rest of the day goes better. When they built the ramp, years ago, I was told that they would come fix anything that needed fixed. I have tried for over a year to get them to come. The plate on the side of the ramp says that it is owned by the agency. If they are not going to fix it, they should call and give us permission to do so, and let us take their name off, as the way it is right now, is if we do not need it any longer,it is theirs to come and get. We have done repairs that need done, thinking we are keeping my son safe. It needs an overhaul, as it is just worn out. We don't have the money to build another. We checked into it and it will cost over $800. I am not sure what we are going to do. I am just so glad that my son did not get hurt!! Have you ever gotten into a mess where you were not sure what to do to get out of it?