I've got the error message from the blue screen

@stuckonu (726)
Philippines
January 2, 2012 7:17pm CST
Previously, I've mentioned here that I am getting the blue screen error with my laptop. A friend told me (as well as some comments) that it is because of RAM issue so I have uninstalled some of the games. But still, I'm getting the same error every now and then. I took a photo of the error message and some of it are below including some notes of what I already did. If someone can help me out, please do so and give me some advise on what to do next. The error message says: "A problem has been detected and windows has been shut to prevent damage to your computer. IRQL_NOT_LESS_OR EQUAL If this is the first time you've seen this Stop error restart your computer. If this screen appears again, follow these steps: -Check to make sure any new hardware or software are properly installed (which I did and I think they are properly installed) -If problems continue, disable or remove any newly installed hardware or software. (I have uninstalled the new games that I've installed recently namely Warcraft and GTA San Andreas). -Disable BIOS memory options such as caching or shadowing (I don't know how to do this step) -If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options and then select Safe Mode (do I have to do this?) Technical Information: ***STOP:0x0000000A (0x8874DE68,0x00000002,0x00000000,0x830633E4) Collecting data for crash dump... Initializing disk for crash dump... Beggining dump of physical memory to disk: 100 Physical Memory dump complete Contact your system admin or technical support group Please help me guys. Thanks!
2 responses
@mutinvrt (23)
14 Feb 12
you need to replace and upgrade your memory module
@krizis (42)
• Bulgaria
3 Jan 12
The best thing is to update all your drivers of the laptop. Somethime drivers srew up the computer and you get the blue screen. Also get a RAM testing program and run the test. Ram give some errors too anjd you can get the blue screen. I hope that help you.