Dealing with complaining people: You could at least say thank you though

Must be a long time ago.. by now most people are complaining (after leaving or at home) and only get bad service. Even if it's asked if everything is fine they don't say it's not. And if so.. there is on service or respond. I can remember it was years ago but by now customers aren't king anymore. Nobody cares if you come back, if the quality is fine.. you pay a high price for bad food.

I have in the past. I just don't put up with them anymore. I am retired so I don't have to take complaints anymore. I worked in customer service for nearly thirty years and I think I must have heard it all. I am so glad I don't have to anymore. Now days people are so rude and selfish. It is very sad.

And don't you just get annoyed as well when these customers would slap you in the face with the "Customers are always right" ?! I feel for these personnel. I know that there are people who take advantage of being a customer and they malign service crew.

This is something that we should be thinking of. I wonder who created the customer is always right belief which makes a lot of people think that they deserve this and that when they are the customer. Because of this, they ignore the people serving them and treat them badly and most of the time being unreasonable. So the customer you mention must have thought what the personnel did was his job scope and there is no need for a respect and thankful act. The customer is wrong.

hi, We can see many people around us who are always complaining for something. some people think like all the world is their enemy and always find faults of others. Kindness and understanding is far away from these people. they are arrogant and rude to others. they even don't have etiquette and manners. they don't get any respect from others. I hate such people.

There are people who are so much addicted to grumbling about everything that they cannot even a utter a word of praise even for a thing which has genuinely impressed them.The habit of complaining becomes so regular with them that their mere presence in a gathering or any other place disturbs the happy and fun environment of the place.

I know someone that goes to restaurants with the intent of getting at least 1 meal for free. I think it is so wrong. No matter what they complain. If I was the owner after a few times, I think I would get the point and ask them to not come back.

I've experienced this on the other food. I absolutely love this little local cafe that has wonderful homemade food, but they have the rudest waitress I've ever met in the food industry.

There are people who are like that, they always complain even with simple things but they never appreciate any kind or good service provided for. I can say that, those kind of people are bitter- they don't know happiness at all.

There are some people who are not grateful to everything. They used to complain much, I don't like these people. I will just stay away from them and ignore the fact that I had acquainted with them.

I do not like to be with people who complain a lot. This attitude does not only annoy me but it also brings embarrassment. I know we all are given the chance complain but at least in a good and peaceful way.

Aside from rude, maybe the customer was discriminating the personnel. if it is "fine" restaurant, then I assume that the customer came from the higher level of the society or acting as he belongs to elite group, like "I am over you". Well it just shows that he's not just rude, discriminative he is also immature. WEll different folks with different strokes... just so irritating.

Hi. I honestly dislike people like these too, but can you blame them? If they are going to a service place (like a restaurant), of course they expect to be served in excellence. I do dislike people who complain a lot about work though. For instance, I had this college classmate who complained simply about everything we did in the Theatre class (we were doing props and stuff). She does not even consider that everyone else is as tired as her (maybe even more since all she does is complain and not work). On thanking people, I think some people are naturally courteous and acknowledging. Some people just do not give a hell about anything. Although it's annoying, it's not like you can tell them all the time.

That isn't fair! He just payed for food and drinks but not service, he doesnt understand that he should treat people as people because they are people too. In fact these people did him a favor and they are not obliged to help him especially if he didn't tip well. Those people work their backs on those restaurants, they deserve some respect.

I could be this person,lol. There are times when we really need to make a complaint because some sales people are not doing their job well. Which reminds me of an experience yesterday and which I will use it to start a discussion.

I have had and have lot of people around me who have complaint regarding everything. But these section of people never become happy. When the life is comfortable they are unhappy that the life is sos comfortable and when the life is not comfortable they complain the the life is not comfortable. They remain unhappy for ever.

There are really ill mannered people who are like that. They think that because it's the obligation of the waiter to serve them, they won't even say thank you for some complaints that were dealt with. No wonder, as i have seen on TV a long time ago, some kitchen people would spit on the foods of those arrogant customers. So let's be careful in complaining specially in restaurants.

Thanks a ton for sharing this discussion. Well such kinds of people are very easily seen every where they are more rebellious and harsh towards the service rendered to them. To be very honest, no doubt we should oppose and raise our voice whenever a bad service is being rendered to us but that does not mean we will take the support of violence or bad temper to handle the situation. We can sort out the issues in a better way. What say?

If you open your mouth in that situation, then you most likely loose your job. I think many take others for granted, and don`t thank them enough.

Most people who are complaining actually did not find a solution to the problem, but the goal merely just wants his audience to help support its negative attitude towards the complaint and agreed to that negative statement. So he wanted was support for others being wrong, no matter what it is and however it's his fault, he was just looking for a satisfying his emotion alone, not advice. People who worked at public service, customer service are need to hear these much of complaints, it's actually also not good to your brain to hear all the negative things.