How to communicate with foreign customers?
By Windy
@WndyWei (11)
Shenzhen, China
December 3, 2014 2:40am CST
I'm a sales,for most of the time,I'm afraid of calling foreign customers,how to start,how to say,how to continue,how to end.Even though I knew inside my heart,I still can't speak out louderly.What can I do?Or I just quit sales job?
4 responses
@cathyjcdisplay (46)
• Tokyo, China
4 Dec 14
Be brave, some day you will get use to it
1 person likes this
@peter8888 (7)
• Guangzhou, China
5 Dec 14
we facing the same question. could not speaking out but know it in my heart.
you do the international sell? could i know what is your products.
@peter8888 (7)
• Guangzhou, China
5 Dec 14
@WndyWei LED display market is big in foreign, are you focuse on South America
market? I know a led display processer ANshen.
I work in a automobile navigator processer, but not a sales person.
@WndyWei (11)
• Shenzhen, China
5 Dec 14
@peter8888 At present,My attention is on Indian and Russian market,they are close and a big market
@Bluedoll (16773)
• Canada
3 Dec 14
I think sales is very difficult work.
Phone work requires working working working always going on the phone over and over to different people.
What people want on the phone is a sales person that friendly and gives information.
Everything is important in the first 30 seconds? What is the product or company? What is the call about? A special sale?
Continue with what is your name. You can help this way ____?
End with permission. Can I call you back? Are you interested in knowing more?
A no is a no but it is never final. It means no today.
That is what I think on the customer end of the phone.
Things that are most important. Willingness to also listen and understand the customer.
Have I sold you on being an excellent sales person. 
@DaringLucine (35)
• Shenzhen, China
4 Dec 14
I am also a sales person. I work in Shenzhen, and maybe we have the same last name "Wei". It is really a coincidence, nice to know you.
