My love/hate relationship with candy crush

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I got addicted to candy crush about two years ago when I was confined to bed do to illness and I had read all the books I had and I was heartily tired of watching reruns on TV. My daughter-in-law let me use her phone to play it when she wasn't using it but I soon realized I needed my own device to play it on. At the time all I had was a flip phone so features were limited. A friend of mine had an older smart phone from a carrier that didn't service our area but you could still get on the internet with it, so he gave it to me and I loaded the game and my Facebook account so I could play whenever I wanted. As I got further up the line I became aware of the need to cultivate friends that also played so we could send each other lives and extra moves. While I was always sending lives to others it seemed like very few of the other players would do the same. So when I got my first actual smart phone last year I loaded my game and Facebook page on it and Loaded my son's Facebook page on the old phone, with his permission, so I could send myself lives. He never played the game anyway so he didn't care and he knew I wouldn't be snooping into his account. Plus it helped him because when he forgot his password he could ask me since I had a record of it. After playing on my new phone for several months I had racked up an impressive amount of boosters playing bonus rounds. I was saving them because the higher I got the harder the levels were to beat and I figured I would eventually hit one that I couldn't beat without some help. However, one day when I logged on I found that all my boosters had disappeared. My progress, emails, and gold bars were still there but the boosters were gone. I contacted the help desk for the game and they told me it was my phone's fault because while the gold bars are saved on their servers the boosters are only saved on my device. I wasn't happy with their answer but there was nothing I could do. Up to this time I had not been playing the game on the old phone but I decided to start so I could practice the moves. I also had acquired an older tablet so I downloaded the game on it and asked my sister who also didn't play if I could put her Facebook account on my tablet to back up the game. She also had no problem with that. So, now I'm playing candy crush on three platforms, not counting my computer which I play with no Facebook backup. Things are going along fairly smoothly. I had changed my settings on automatic updates to never and went for quite awhile without any problems. Then my phone started acting up because it was so behind on it's updates so I had to let it start updating again. At first it didn't wipe out any of my stuff and I figured maybe the updates weren't the cause after all but then one day last week I woke up to no boosters again. This time I could finally discover if it was the game or my phone that was at fault because I was playing on three different devices. I was sad to see that the problem is the phone. The other two devices were not affected. I guess my next step is to call Verizon and pick the brains of their tech guy. I know this is kind of a rambling post but I just wanted to ask if any of you are having similar problems. If so have you determined the cause and have you been able to fix it?