Free Car for Us

I'm thrilled to have the extra car, so I can come and go as I please. The service manager told us Lexus has lost millions.

@DianneN They would be losing more if they did not do the recall because, eventually, people would know about the defect. With the recall, they will earn the goodwill of customers like you who will keep their trust in the company and continue to patronize them.

@sunrisefan I'm not so sure. We are in the market for a new car when we go home. If this matter isn't remedied, we may look for a different brand. It's too bad, too, because we looked at cars in the showroom and saw the one we would most likely buy at home. I didn't think to ask about the airbags in it. However, the company is doing everything they can for its customers. I commend them.

They are a major manufacturer. Their loss, our gain!

@DianneN I'm still trying to wrap my head around the can't figure out how to repair it. I mean didn't they build that part?? Yea your gain for sure. Now you guys can go two separate ways. Oh what fun

@fishtiger58 Lexus doesn't even know, but who am I to complain?!? Lol! I'm going to the hairdresser today.

@DianneN I agree, but those who sell luxury cars usually take care of their clients.

It's good to have the extra car down here. Now I don't have to wait for my husband to return from therapy and can come and go as I please. Tomorrow I have a hair appointment! Some car companies won't be as kind as your hubby's or ours.

@LadyDuck We are very spoiled!

@DianneN he was very smart there.

@amadeo Thank you. I agree. He's very intelligent

He was pretty smart to figure that one out!

They were wonderful about it. It is costing the company a lot of money.

@tom_view Yes, you are right. They didn't offer it, so my husband asked for it.

@DianneN but as far I know if there is a servicing problem in your car in warranty period the manufacturer have to take care of it at free of cost and give another another one to use till the problem is not sorted out.

My husband did. Lol!

@DianneN So pass it on to your hubby...

They had no choice, and were very nice about it.

@DianneN That would be great for you. Who knows, it may take them quite awhile to figure it out.

@velvet53 It's been taking them so long. We will take advantage of it as long as we can. It gives me freedom when my husband is out and about. Yay!

Lol! We get to keep the car until they figure out how to repair the airbags in all the cars they're in. It's been months and months so far. I have a feeling we will have two cars until we go home on April 5th.

@DianneN Wow! How did they find all those cars to sponsor people to drive? Maybe had to have them rent cars and cover the expense. I don't think my Lexus even carries 1,000 cars on hand for loaners.

@infatuatedbby The wise people, like my husband, contacted Lexus. This dealership sits on 18 acres and isn't the largest one here in FL. Most cars were rented and Lexus is footing the bill.

The dealer told us his Lexus place alone provided 1000 cars alone!

@DianneN ..yes i knew by your discussion that you got only for use provided by Lexus until takata find out the fault and repair.

The driver side airbag is just fine! They gave us the other car to use, so we don't sue them in case of an accident.

@PurnaSharma

@DianneN It is a Takata issue but we bought the car used. I have thought about getting it fixed here but the dealership has a service department with not so great ratings.

Could you have it taken care of in Ocala? Perhaps they can give you a car, too, if it's a Takata issue.

@BelleStarr I don't see what being used has to do with anything. If Takata messed up, you are in danger. I would check with a dealership for the heck of it. You have nothing to lose, and a car to gain.

@DianneN In addition to a race, we might also need to put a friendly wager on who will make it to the bar first!

@moffittjc I don't gamble, but you're buying, win or lose.

LOL! If we're racing to a bar, I'll beat you!

My husband is enjoying it. I will drive our car.

Actually, both to drive. Now I can come and go as I please and don't have to hang around for my husband to return from therapy three times a week. Tomorrow I am heading for a hair appointment.

@DianneN Oh okay I thought the one you are getting to drive for free is the Lexus and the Takata was the one you own. I didn't notice until now that Takata autocorrected to Tamara grrrrr

We have a Lexus. Takata is the maker of the airbags which are in many makes and models. I love our Lexus, but want the passenger airbag repaired. In the meantime, while we're waiting, we have an extra car to drive down here.

@shaggin No problem. Lol!

@DianneN That doesn't seem totally safe.. I suppose you'll be using the free car mostly for your running around?

@katsmeow1213 Yes, my husband will. He has to drive 30 minutes three times a week for his therapy and back. Why put the mileage and wear and tear on our car? Besides, we will use it at Costco and shopping. Less chance of dings on ours. Lol!

Not at all. The driver side airbag is unaffected by the recall. The passenger side may or may not malfunction.

@DianneN You're right the recall had been going on for months. I think I first was told about it when we took my car in for an oil change or something earlier last year. But we didn't want to deal with it at the time. We had a friend who said she had a replacement car for 2 months already . . . she kept calling daily to see if they got to her car and finally they did, but she thinks it was because she bugged them. I think they didn't want anyone to be driving around in the cars with the old air bags because they didn't want to deal with any more law suits . . . giving the replacement cars or a rental was better for them. They kept calling me wanting to schedule the car switcheroo and I didn't want to deal with it . . . until summer when I didn't have to be anywhere on daily routine. It was barely a couple weeks wait after getting the "new" car, so it wasn't too bad of a wait. And yah, we didn't have to pay either. We were lucky to have gotten a car from their lot rather than some funky rental (which I know from before would have been paperwork hassle on top of having to go to the rental places at/by certain times). I think it was early December I had to get the brakes done . . . and by then I had forgotten about the second recall . The guy told me since I was doing that, they could also work on the airbag recall . . . and I'd still get my car back at the specified time (because I had to pick up the kids from school). I couldn't believe it would be done just like that - the other time they had to wait for the airbags/parts to come in. I was offered a free rental car because of the recall . . . but what, for less than 2 hours? No thanks - not worth the hassle - so I just walked home and came back. Glad that's all done.

@much2say Wow! What a story. At least it's taken care of. They definitely don't want lawsuits on their hands on top of everything else. I've been responding in bits and pieces. My granddaughter was practicing her figure skating routine and the other grammy was texting me videos. Now we are gabbing back and forth. Lol!

Really! This recall has been going on for months and months, but of course, our car is kept in Florida and we never thought about it until my husband was looking through his paperwork. He called the dealership and there is no way Takata can fix the problem, yet. They gave us another car and let us keep ours. We looked at new cars while we were there, and found one we love, but will look at a couple of other brands when we get home. I'm not sure if the new Lexus has the same airbags, and didn't think of asking. I'm so duh at times. I think it was because my husband didn't blink an eye at the price. Believe me, he studied every word and number on the sticker. So was your driver side airbag fixed?

@DianneN

Truly!

I've never seen one in person. Should I be impressed?

@JudyEv That is an amazing little package that could possibly save a life. Thanks for taking the time to show me.

@DianneN For such an impressive size when they are inflated, they are quite small.

I'm sure they will, eventually, but it's so nice to have a car of my own to drive down here.

@paigea

@DianneN it worked out well for you.