Problems uploading photos

@kevin1877uk (36988)
February 11, 2017 6:03pm CST
Problems uploading photos Is anyone else having problems with uploading photos? My last post I posted I tried to upload a photo and kept getting an error message. I tried a different browser but still the same, same error message. Have you also had the same error?
13 people like this
17 responses
@JudyEv (342516)
• Rockingham, Australia
12 Feb 17
Yes, I've been getting a runtime error all morning. It's good to know it's not just me.
3 people like this
@kevin1877uk (36988)
12 Feb 17
Same here with me, runtime error, glad I'm not the only one. Maybe it's time to got to bed and it will be ok in the morning.
1 person likes this
@allknowing (138327)
• India
12 Feb 17
You must reduce the size. It happened to me and when I reduced the size all was well.
2 people like this
@allknowing (138327)
• India
12 Feb 17
@kevin1877uk I had problems with the normal size and I had to reduce it further.
1 person likes this
@kevin1877uk (36988)
12 Feb 17
@allknowing Ok, what size did you reduce yours to?
@kevin1877uk (36988)
12 Feb 17
I'm very aware of the limit of the uploading of files, I always upload small size files around about 200Kb so its nothing to do with the size I'm uploading. I know if you try uploading a file size of a 1MB file it won't upload.
1 person likes this
@LadyDuck (472286)
• Switzerland
12 Feb 17
We had photo problems last week, may be that the glitch is back. I would suggest to leave a Personal Message to Alex, this is what I usually do and this is what they prefer.
2 people like this
@kevin1877uk (36988)
14 Feb 17
I believe they are now fixing it
1 person likes this
@kevin1877uk (36988)
14 Feb 17
@LadyDuck Yeah, that's about all, I just tried one which was 73KB and no go I got it down to 67KB and it uploaded.
1 person likes this
@LadyDuck (472286)
• Switzerland
14 Feb 17
@kevin1877uk For the moment we can only upload photos no larger than 70/75 KB.
1 person likes this
@PainsOnSlate (21852)
• Canada
12 Feb 17
Yes there is a problem and I'[m sure its being worked on, sometimes it is easy and other times, no photo. Patience, my friend! And I've had to make they smaller to get them to stick.
2 people like this
@kevin1877uk (36988)
12 Feb 17
Yes, I know Marylin patience, you will know I only upload small files and now even smaller files now, never upload large files, Maybe it's just a glitch and they are working on it.
1 person likes this
@kevin1877uk (36988)
12 Feb 17
@PainsOnSlate I few have said they are seeing an error, the only error I've seen is when I tried to upload and sometimes I get a time out error when commenting.
1 person likes this
• Canada
12 Feb 17
@kevin1877uk I did see there is a glitch going on...
1 person likes this
@diosabella (4789)
12 Feb 17
Sometimes I had to upload thrice. But I thought it was just because of my internet connection.
2 people like this
@kevin1877uk (36988)
14 Feb 17
That maybe be one of the reasons.
1 person likes this
@kevin1877uk (36988)
14 Feb 17
@diosabella It's still the same you can only upload small size files of no larger the 70KB
1 person likes this
14 Feb 17
@kevin1877uk It might be. But others here said they have the same problem. But now I think everything getting back to normal.
1 person likes this
@syeow1 (5136)
• India
12 Feb 17
No I did not face that problem.
2 people like this
@kevin1877uk (36988)
12 Feb 17
I've seen some people are and some people which aren't. I'm just wondering if it's server based problems they are having.
1 person likes this
@kevin1877uk (36988)
12 Feb 17
@syeow1 I know it doesn't seem to be affecting everyone, but that hard to say seeing that we don't know what file sizes people are uploading.
1 person likes this
@syeow1 (5136)
• India
12 Feb 17
@kevin1877uk yes recently I read same complain from other members.
1 person likes this
@maezee (41988)
• United States
12 Feb 17
I havent tried tonight but I just read about someone else having issues as well.
2 people like this
@kevin1877uk (36988)
12 Feb 17
Yes, just seen your other comment.
• Valdosta, Georgia
12 Feb 17
I haven't today but I did the other day before the issue was fixed.
2 people like this
@kevin1877uk (36988)
14 Feb 17
I'm sure it will be fixed soon.
@sol_cee (38219)
• Philippines
12 Feb 17
My Royce chocolate photo won't upload. Sad.
2 people like this
@kevin1877uk (36988)
12 Feb 17
Maybe you might be able to upload it later
@KristenH (33394)
• Cuyahoga Falls, Ohio
12 Feb 17
Not lately. I thought Alex and Bug had fixed it this week.
2 people like this
@kevin1877uk (36988)
12 Feb 17
Not totally sure with not being here that much, but if they have it looks like it's not working now.
1 person likes this
@KristenH (33394)
• Cuyahoga Falls, Ohio
12 Feb 17
@kevin1877uk Bummer.
1 person likes this
@kevin1877uk (36988)
12 Feb 17
@KristenH Think I've sorted it, I've reduced the file size further from 200KB down to 55KB and it seems to work.
@Morleyhunt (21744)
• Canada
12 Feb 17
I haven't had an error message, but I have had to try more than once. The possible glitch I've had this evening was a comment made this morning by another my,otter on my post was reappearing as a new comment in my notifications. I thought that was a bit odd.
2 people like this
@kevin1877uk (36988)
12 Feb 17
I've had no problem with commenting, just uploading a photo. Yes maybe a glitch and things will be back to normal soon.
1 person likes this
@rina110383 (24492)
12 Feb 17
No. Just logged in. I hope this issue has been resolved.
2 people like this
@kevin1877uk (36988)
14 Feb 17
I believe they are fixing it now.
1 person likes this
@Kandae11 (55200)
12 Feb 17
Yes, I have been trying over and over again with my last post - no picture. Just an error message.
2 people like this
@kevin1877uk (36988)
12 Feb 17
Glad I'm not the only one. maybe you could later
• India
12 Feb 17
Yes i m having problems uploading photos too!
2 people like this
@kevin1877uk (36988)
14 Feb 17
I'm sure it will be fixed soon.
@youless (112621)
• Guangzhou, China
14 Feb 17
Today I made two discussions. I can't upload an image to one of them. Now it seems it is my turn to have this error. Hopefully this glitch will be solved soon. I always like to have an image for my discussion.
@GoAskAlice (5827)
13 Feb 17
Sorry everyone, I was away yesterday and was thus not aware of the problem. I've let Bugs know so hopefully it will be fixed soon.
1 person likes this
@kevin1877uk (36988)
14 Feb 17
Thank you, we all need a break, hope you had a great time away.
@Jessicalynnt (50523)
• Centralia, Missouri
12 Feb 17
send a pm to bugsy, they thought they got that fixed last week
1 person likes this
@kevin1877uk (36988)
13 Feb 17
It might be working now, that was this morning and night last in the UK. I'll try uploading another photo later see what happens.
1 person likes this
@kevin1877uk (36988)
14 Feb 17
@Jessicalynnt Glitch or something.
1 person likes this
• Centralia, Missouri
13 Feb 17
@kevin1877uk didnt for me a bit ago, think photo size was the problem for me
1 person likes this