I made the right call after all
By LK2018
@Letranknight2015 (51938)
Philippines
May 31, 2017 10:42pm CST
Last time I made a post about having thoughts about cancelling my appointment with the technicians with regards to my modem. I tried to call them but there's a que line for 15 minutes, so I gave up.
But this morning I received from the technician and told me there was a problem within the phone cabinet line, it seemed loose.
Nope, he didn't have to come over since he fixed that problem first. Glad I didn't cancel it. Thank you for those who gave me advice. I know it was a no brainer to decide about it but I knew there was a gut feeling..
You see, I didn't even realize there was another problem.
working on huawei cabinet utag ports cabinet 224 to restore telephone service which was repoted NDT.
6 people like this
9 responses
@Letranknight2015 (51938)
• Philippines
1 Jun 17
Hello @ridingbet yup it was good I didn't cancel.
1 person likes this
@ridingbet (66854)
• Philippines
2 Jun 17
@Letranknight2015 so, it is fixed now, right?
please correct me if i am wrong... i read your latest discussion about the terror attack/friendly fire down in Marawi city. i even made a comment there. did you delete that?
@SIMPLYD (90722)
• Philippines
1 Jun 17
Yes, nowadays, they don't need to come to the house. The customer service will just tell you what to do. But if it is something technical when you tell them the problem and knows from it, they will send technician to your house.
We experienced this before too. They changed our modem.
2 people like this
@SIMPLYD (90722)
• Philippines
2 Jun 17
@Letranknight2015 Maybe because there's no problem with your modem. Just some tightening of this and that.
@Letranknight2015 (51938)
• Philippines
2 Jun 17
Hello @SIMPLYD Good for you. Unfortunately, the guy didn't bother to pay a visit and probably our modem is in working order. Not to mention, he's been our technician for years.
1 person likes this
@Shavkat (139828)
• Philippines
3 Jun 17
@Letranknight2015 It is a good thing that he had checked it.
@Letranknight2015 (51938)
• Philippines
1 Jun 17
I didn't know he would check the phone cabinet first @Shavkat
1 person likes this
@Letranknight2015 (51938)
• Philippines
1 Jun 17
Hello @skysnap well, this time the service was just good, and unexpected.
1 person likes this
@Letranknight2015 (51938)
• Philippines
2 Jun 17
Yup, he found a problem I'm not even aware of @SIMPLYD
1 person likes this
@shivamani10 (11035)
• Hyderabad, India
1 Jun 17
problems do come one after the other. We have to make out some time for ourselves.
1 person likes this
@Letranknight2015 (51938)
• Philippines
1 Jun 17
I think I have more time for myself over the last few years @shivamani10
@shivamani10 (11035)
• Hyderabad, India
2 Jun 17
@Letranknight2015 Just ..wait for some more time. Everything will be ok.
