What a good service! / myLot

Guangzhou, China

June 30, 2017 10:24pm CST

Lately a screw of my glasses felt. Then I told my mom to bring it to the glass store to fix it. It is nearby and it is not expensive to fix it because it is only one screw. I just don't have this kind of small screw at home, or I can do it myself. My mom brought back my glasses today and she told me it was free of charge. I was so surprised to it. The glass store staff even took apart my glasses to clean every part of it. As he said he had never seen so dirty glasses before

After that, he fixed it with a new screw. And that man told my mom that she could take her glasses to the store to clean them everyday because it is just nearby

Wow! We don't expect to it at all and that's so much

I put on my glasses and it is quite clear. It is just like a new pair of glasses

I didn't buy my glasses there. Even if my mom did buy her glasses there, it was long time ago. But I know if I want to have new glasses one day, I will go there because I am really pleased to their service

7 people like this

11 responses

Michelle

@infatuatedbby (94914)

• United States

1 Jul 17

That is very good customer service By doing that you can recommend them and so forth :)

3 people like this

youless

@youless (112507)

• Guangzhou, China

1 Jul 17

Be sure I will do so

1 person likes this

Michelle

@infatuatedbby (94914)

• United States

1 Jul 17

@youless yes I would too That's a good service !!

1 person likes this

Jellybelly

@CookieMonster46 (13454)

• United States

1 Jul 17

what good service

3 people like this

youless

@youless (112507)

• Guangzhou, China

1 Jul 17

Indeed.

2 people like this

celticeagle

@celticeagle (167071)

• Boise, Idaho

1 Jul 17

This is exactly what they are planning on. Good business. Hard to find now days.

1 person likes this

youless

@youless (112507)

• Guangzhou, China

2 Jul 17

I am so pleased to their service.

2 people like this

celticeagle

@celticeagle (167071)

• Boise, Idaho

2 Jul 17

@youless ......Hope that their good service continues if and when you become a customer.

1 person likes this

scheng1

@scheng1 (24649)

• Singapore

2 Jul 17

haha, I think it sure must be embarrassing for your mother to hear about the "dirty glasses" comment! Perhaps you can clean the glasses before you ask your mum to bring it there to fix the screw again,

2 people like this

youless

@youless (112507)

• Guangzhou, China

3 Jul 17

It can not be cleaned by myself. Sometimes only the ultra sound machine can remove some stains

1 person likes this

scheng1

@scheng1 (24649)

• Singapore

3 Jul 17

@youless No wonder you can still see with the "dirty" glasses!

1 person likes this

prashu

@prashu228 (37524)

• India

1 Jul 17

Lol... never seen such dirty glasses..haha. Glad he cleaned ..yes of course service does matter..

2 people like this

youless

@youless (112507)

• Guangzhou, China

2 Jul 17

It is true that I haven't cleaned my glasses for years

1 person likes this

Sai

@vsai2008 (11796)

• India

1 Jul 17

An optical store near my home offered such service to my father as well a few months ago His nose pads fell off We were thankful :)

2 people like this

youless

@youless (112507)

• Guangzhou, China

1 Jul 17

Since we will not buy new glasses all the time. So it is important for the optical store to provide us good service and therefore we will consider it in the future.

2 people like this

Sai

@vsai2008 (11796)

• India

1 Jul 17

@youless Of course, that quite natural I guess

1 person likes this