I Hate Internet Issues
By Sue H.
@CinnamonGrl (7086)
Santa Fe, New Mexico
September 1, 2018 8:50am CST
. . .because basically the Internet is where I spend most of my life. Maybe these issues are good for me. Nah, lol. Anyway, my problem right now is my AT&T connection. I can connect to the Internet, the troubleshooters aren't finding a darn thing wrong. When I click "get help" with my network, I get the message "there is a problem on our end, we are working to resolve it."The problem is most of the sites are timing out.This just started happening out of the blue in the middle of one day. AT & T is sending someone out next week because I didn't want to try resolving it on the phone. I can't stand/sit that long on the phone, lots of interruptions with my mom for another thing. I was able to connect to everything just fine when I used an xvinity hotspot, so it's something with AT&T
By the way, you can tell myLot is one of the few sites I can get on and participate. But not all the elements on the page are loading.
Are you able to resolve computer issues on your own, or do you call a tech?
15 people like this
17 responses
@JohnRoberts (109846)
• Los Angeles, California
1 Sep 18
I have experienced both.
2 people like this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
I've been so lucky. I hadn't had to call for help since I first got on the Internet 22 years ago. I wish I just knew a friend who could help.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
3 Sep 18
Trust me, I'm beginning to hate them lol. We'll see what happens when the person comes out tomorrow.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
3 Sep 18
@just4him Who is your ISP now?
1 person likes this
@just4him (317385)
• Green Bay, Wisconsin
3 Sep 18
@CinnamonGrl They made promises they didn't keep. They're liars and have the worst customer service of any company I've ever been involved with. I canceled them a long time ago but forgot why. I don't think I'll forget this time.
1 person likes this
@1hopefulman (45120)
• Canada
1 Sep 18
I have been able to care for most issues on my own, not that I'm an expert but just that I want things to work. Sometimes, I'l research the problem on YouTube and there is always some good suggestion to solve the issue. I hope they will be able to resolve yous issue so that you can enjoy your internet experience! 
1 person likes this
@1hopefulman (45120)
• Canada
2 Sep 18
@CinnamonGrl Yes, these things happen and sometimes we have no choice but to get professional help.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
Yeh, I found some ideas on forums , looked up the issue while I was on the xvinity and could. I tried several things but none worked. It's the darnedest thing. It happened so suddenly while I was on Facebook. I was trying to think if I removed something or downloaded something right then, but if I did I sure don't remember doing it.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
2 Sep 18
@DianneN I have been very lucky up till now. I hope your laptop will survive!
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
I hope it's a quick fix, too. I really should have called as soon as it happened but I was hoping it would right itself like problems have before. My son is in New Mexico, he was always good with computers back in the day, but I don't know if he's kept up with everything over the years. It' sprobably something they have to fix anyhow.
1 person likes this
@DianneN (247184)
• United States
2 Sep 18
@CinnamonGrl I hear ya! Computers frighten me when they have problems. I have something wrong with my laptop and have to make an appointment to bring it in for whatever IF it's fixable.
1 person likes this
@thislittlepennyearns (62948)
• Defuniak Springs, Florida
1 Sep 18
You need to insist they send someone out..
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
@thislittlepennyearns Right, and it was the same on all my devices.
@thislittlepennyearns (62948)
• Defuniak Springs, Florida
1 Sep 18
@CinnamonGrl Because it's so weird that the hotspot thing worked
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
too bad you live in India and not here, lol. I'd enlist you.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
1 Sep 18
@Sojourn oh c'mon! I have faith in you haha
1 person likes this
@Sojourn (13837)
• India
1 Sep 18
@CinnamonGrl Hehe, that's flattering, but your present problem is beyond my expertise
1 person likes this
@Marilynda1225 (83150)
• United States
2 Sep 18
I'm a dunce when it comes to technology if my daughter or one of my grandkids can't help then I have to resort to calling a tech. Thankfully most of my internet problems have been easily fixed.
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
3 Sep 18
yeh always before just that has solved any problem I had.. Not this time, unfortunately.
@amitkokiladitya (171927)
• Agra, India
1 Sep 18
I always need a tech. I hope your problem here solved very soon
1 person likes this
@CinnamonGrl (7086)
• Santa Fe, New Mexico
3 Sep 18
They're coming out tomorrow morning, and I sure hope they can fix it right away. I did try the phone thing, but it was not working at all, not made better by the fact it didn't seem the person I talked to understood what I told them was wrong. So someone will come out and they can see for themselves.
1 person likes this
@bunnybon7 (50973)
• Holiday, Florida
4 Sep 18
can no longer afford a tech. sometimes i try and do it or i get my daughter to come fix it. she is pretty savvy about tech things. but i do have to wait till she has time
