I'm so back after one horrible month

GLOBE Fiber
Philippines
December 28, 2023 11:55pm CST
It started back in November 30th when my aunt was complaining that her Netflix wasn't working. Then later I realized that the whole internet wasn't working. I complained to their store but not customer service. There was a call but my mom missed it. A week later the CS finally said that they phased out the DSL and replaced it all with FIBER. That's what they didn't tell us that when their technicians asked us for an upgrade back in november (this year). So for almost a month I did nothing but follow up on the migration. I got desperate to the point of applying to the rival subscription that has the worst customer service on record. Gladly today, they answered my long overdue request and installed the new fiber modem. Well, I had to pray and attend night mass for it. It's a lesson for me to be active on mylot more from now on. No more being lazy here. Happy New Year.
17 people like this
18 responses
@aureliah (24316)
• Kenya
29 Dec
Sorry about the horrible experience. Glad that you are back now
3 people like this
• Philippines
29 Dec
Hello @aureliah Thank you, its back before new year came.
2 people like this
• Philippines
29 Dec
@aureliah that is really nice to hear.
2 people like this
@aureliah (24316)
• Kenya
29 Dec
@Letranknight2015 at least we can wish each other a Happy new year.
2 people like this
@much2say (55655)
• Los Angeles, California
29 Dec
Good to see you back! Oh that sounds like a nightmare - sorry you went through all that. Hope everything is up and running now . . . makes us realize how much we really do rely on technology!! Happy almost New Year to you too!!
3 people like this
@much2say (55655)
• Los Angeles, California
30 Dec
@Letranknight2015 Oh that must've been a pain - all that managing and juggling to do. Glad you won't have to do that anymore. Hope to chat with you more in the New Year!!
• Philippines
30 Dec
Hello @much2say I have used prepaid and promos just to keep up with my internet hobbies. But it's just not the same with the laptop. I mean every week i have to load my phone. Happy New Year.
1 person likes this
@allknowing (136531)
• India
29 Dec
Good your troubles are now all over.
2 people like this
@allknowing (136531)
• India
30 Dec
@Letranknight2015 There is always something positive with challenges
• Philippines
30 Dec
Well, it's one of major trouble's are over that's for sure @allknowing . I have no idea having no internet this long could have troubled effect on me. But it did help me sleep early.
1 person likes this
@RebeccasFarm (89873)
• Arvada, Colorado
29 Dec
Hi Letran, I am sorry to read all this trouble. Glad you are back.
2 people like this
• Arvada, Colorado
29 Dec
@Letranknight2015 Oh sure you are always welcome Letran.
1 person likes this
• Philippines
30 Dec
@RebeccasFarm thankyou
1 person likes this
• Philippines
29 Dec
Hello @RebeccasFarm Thank you. Hope to read more of your post.
2 people like this
@RasmaSandra (79892)
• Daytona Beach, Florida
30 Dec
Sorry you had such a bad time,. I hope you will have a Happy New Year!
2 people like this
• Philippines
30 Dec
Hello @RasmaSandra Well, it's not the worst. But it really affected me. Happy New Year to you.
1 person likes this
@Hannihar (130218)
• Israel
29 Dec
@Letranknight2015 It sounds like with what i read that the month was not so good for you. Good thing you had My Lot to fall back on.
2 people like this
• Philippines
30 Dec
Hello @Hannihar Yeah it was a blessing that nothing happened to mylot of sort. They were good things that happened, but maybe it wasn't worth to mention anyways.
1 person likes this
@Hannihar (130218)
• Israel
31 Dec
@Letranknight2015 ok, if you say so, but, it was good that you had My Lot.
@AmbiePam (92789)
• United States
29 Dec
That would have been a major bummer. I’m glad you have access again.
2 people like this
• Philippines
30 Dec
We couldn't because we lost the whole line they got disconnected for good @AmbiePam But they made the new one.
1 person likes this
@snowy22315 (180805)
• United States
29 Dec
That must have been horrible, but at least it is over now.
2 people like this
• Philippines
30 Dec
Hello @snowy22315 I think were going to have a good internet and dial tone connection for a while now.
1 person likes this
@dodo19 (47317)
• Beaconsfield, Quebec
29 Dec
I'm sorry to hear about this. It's not easy to deal with bad customer service.
2 people like this
• Philippines
30 Dec
Hello @dodo19 Actually we have been a subscriber for more than a decade now and till today we still have good customer service. The one I was applying for have reputation of very bad customer service.
1 person likes this
@wolfgirl569 (106362)
• Marion, Ohio
29 Dec
Hope it all works good now
2 people like this
• Philippines
30 Dec
Yeah the internet is working now finally @wolfgirl569
1 person likes this
@dya80dya (36656)
29 Dec
Welcome back.
2 people like this
• Philippines
30 Dec
Thanks @dya80dya
@lazydaizee (6735)
• United Kingdom
29 Dec
It is awful when things go wrong, especially when it takes a long time to put it right again.
2 people like this
• Philippines
29 Dec
Hello @lazydaizee Well, my suffering from one month abscenes from the internet.
2 people like this
@KityCat (7736)
• India
29 Dec
Some services can be absolutely annoying . Glad you got everything sorted .
2 people like this
• Philippines
30 Dec
Hello @KityCat Yeah, I almost give up and have the account cancelled. But I just didn't like the other subscription.
1 person likes this
29 Dec
Omg that was a terrible experiences
2 people like this
• Philippines
29 Dec
Yeah it seems that internet seems to be the new addiction and it's for a while now @Namiishere
1 person likes this
@popciclecold (38738)
• United States
29 Dec
Happy New Year too. You had a terrible ordeal.. Happy it's over now.
1 person likes this
• United States
30 Dec
@Letranknight2015 I know you are.
1 person likes this
• Philippines
29 Dec
Yeah I'm happy that my ordeal is over now @popciclecold
1 person likes this
@jstory07 (139742)
• Roseburg, Oregon
29 Dec
Happy New Year to you to. I am glad that you are back on here.
2 people like this
• Philippines
29 Dec
It was hard not to be online @jstory07 this time i will make more mylot time.
2 people like this
@TheHorse (218921)
• Walnut Creek, California
30 Dec
Best of luck to you. And Happy New Year
1 person likes this
• Philippines
30 Dec
Thanks a lot @TheHorse Happy New Year
1 person likes this
@MarieCoyle (37569)
29 Dec
I'm so sorry, I am sure you were just so frustrated! Glad for you that it's finally up and working.
2 people like this
• Philippines
29 Dec
Hello @MarieCoyle For a full month yes I am.
2 people like this