I'm so back after one horrible month / myLot

By LK2018

@Letranknight2015 (52121)

Philippines

December 28, 2023 11:55pm CST

It started back in November 30th when my aunt was complaining that her Netflix wasn't working. Then later I realized that the whole internet wasn't working. I complained to their store but not customer service. There was a call but my mom missed it. A week later the CS finally said that they phased out the DSL and replaced it all with FIBER

. That's what they didn't tell us that when their technicians asked us for an upgrade back in november (this year). So for almost a month I did nothing but follow up on the migration. I got desperate to the point of applying to the rival subscription that has the worst customer service on record. Gladly today, they answered my long overdue request and installed the new fiber modem. Well, I had to pray and attend night mass for it. It's a lesson for me to be active on mylot more from now on. No more being lazy here. Happy New Year.

17 people like this

18 responses

The Fly One

@aureliah (24326)

• Kenya

29 Dec 23

Sorry about the horrible experience. Glad that you are back now

3 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

29 Dec 23

Hello @aureliah Thank you, its back before new year came.

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

29 Dec 23

@aureliah that is really nice to hear.

2 people like this

The Fly One

@aureliah (24326)

• Kenya

29 Dec 23

@Letranknight2015 at least we can wish each other a Happy new year.

2 people like this

Show more comments

much2say

@much2say (56227)

• Los Angeles, California

29 Dec

Good to see you back! Oh that sounds like a nightmare - sorry you went through all that. Hope everything is up and running now . . . makes us realize how much we really do rely on technology!! Happy almost New Year to you too!!

3 people like this

show previous comments

much2say

@much2say (56227)

• Los Angeles, California

30 Dec

@Letranknight2015 Oh that must've been a pain - all that managing and juggling to do. Glad you won't have to do that anymore. Hope to chat with you more in the New Year!!

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Hello @much2say I have used prepaid and promos just to keep up with my internet hobbies. But it's just not the same with the laptop. I mean every week i have to load my phone. Happy New Year.

1 person likes this

Show more comments

Always smiling

@allknowing (138075)

• India

29 Dec

Good your troubles are now all over.

2 people like this

show previous comments

Always smiling

@allknowing (138075)

• India

30 Dec

@Letranknight2015 There is always something positive with challenges

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Well, it's one of major trouble's are over that's for sure @allknowing . I have no idea having no internet this long could have troubled effect on me. But it did help me sleep early.

1 person likes this

Show more comments

OceanTiara

@RebeccasFarm (90542)

• Arvada, Colorado

29 Dec 23

Hi Letran, I am sorry to read all this trouble. Glad you are back.

2 people like this

show previous comments

OceanTiara

@RebeccasFarm (90542)

• Arvada, Colorado

29 Dec 23

@Letranknight2015 Oh sure you are always welcome Letran.

1 person likes this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

@RebeccasFarm thankyou

1 person likes this

LK2018

@Letranknight2015 (52121)

• Philippines

29 Dec 23

Hello @RebeccasFarm Thank you. Hope to read more of your post.

2 people like this

Show more comments

RasmaSandra

@RasmaSandra (80951)

• Daytona Beach, Florida

30 Dec

Sorry you had such a bad time,. I hope you will have a Happy New Year!

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Hello @RasmaSandra Well, it's not the worst. But it really affected me. Happy New Year to you.

1 person likes this

Hanni Harel

@Hannihar (130213)

• Israel

29 Dec 23

@Letranknight2015 It sounds like with what i read that the month was not so good for you. Good thing you had My Lot to fall back on.

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Hello @Hannihar Yeah it was a blessing that nothing happened to mylot of sort. They were good things that happened, but maybe it wasn't worth to mention anyways.

1 person likes this

Hanni Harel

@Hannihar (130213)

• Israel

31 Dec

@Letranknight2015 ok, if you say so, but, it was good that you had My Lot.

Amber

@AmbiePam (94213)

• United States

29 Dec 23

That would have been a major bummer. I’m glad you have access again.

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

We couldn't because we lost the whole line they got disconnected for good @AmbiePam But they made the new one.

1 person likes this

snowy

@snowy22315 (182524)

• United States

29 Dec

That must have been horrible, but at least it is over now.

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Hello @snowy22315 I think were going to have a good internet and dial tone connection for a while now.

1 person likes this

Dominique

@dodo19 (47336)

• Beaconsfield, Quebec

29 Dec 23

I'm sorry to hear about this. It's not easy to deal with bad customer service.

2 people like this

LK2018

@Letranknight2015 (52121)

• Philippines

30 Dec

Hello @dodo19 Actually we have been a subscriber for more than a decade now and till today we still have good customer service. The one I was applying for have reputation of very bad customer service.

1 person likes this