Yippee I get a refund
@allknowing (137772)
India
January 13, 2024 12:19am CST
In my last post I talked about receipt of an item from Amazon with no wrapper.
I complained to them and what do you know they have apologised and given me a full refund
"
"Amazon
Your Account Amazon.in
Message From Customer Service
Hello ,
Greetings from Amazon!
I am sorry that you received damaged (Opened) Yardley London English Lavender Luxury Soap| Daily Bathing Soap.
Thank you so much for sharing images with us.
I have noted the strong feedback on your order regarding this. I really can understand your point.
And hence, going ahead, I have issued the complete refund of amount "212.00/- INR" to your same original payment method as Amazon pay balance"
I am not unduly surprised as I have in the past received refunds from them on complaints made.
Feeling great.
8 people like this
10 responses
@Michellekidwell (29427)
• Sonora, California
13 Jan
Glad you received your refund...
3 people like this
@allknowing (137772)
• India
13 Jan
I have been with them since 2014 and they know my complaints are genuine.
2 people like this
@allknowing (137772)
• India
13 Jan
But they have done it again and this time I told them I do not want any refunds but they must stop this practice.
2 people like this
@allknowing (137772)
• India
13 Jan
They are repeating this form of packing I just received one more Have asked them to stop this forftwith but I would not want a refund.
1 person likes this
@allknowing (137772)
• India
13 Jan
@TraveOnWorld Looks like it as I got one more.
1 person likes this
@TraveOnWorld (854)
• Georgia
13 Jan
@allknowing Dalene ordered a table from a store here recently, and that was also just wrapped in plastic wrap when the courier delivered it. So maybe this is the new way to go, who knows?
2 people like this
@allknowing (137772)
• India
14 Jan
@Shavkat I have not heard from them about the change in their packing ideas - perhaps they could continue this as a new packing concept
1 person likes this
@allknowing (137772)
• India
13 Jan
I similarly received yet another item. I do not want a refund but I have told them that they should stop this type of exposing items forthwith.
2 people like this
@Shavkat (140119)
• Philippines
14 Jan
@allknowing This is a bad feedback for them to have. I hope they will listen and change their ways.
1 person likes this
@RebeccasFarm (90473)
• Arvada, Colorado
13 Jan
I am glad they did give you that money back..they should.
2 people like this
@allknowing (137772)
• India
13 Jan
But they did it again and I complained and said I do not want a refund but they should stop this practice.
2 people like this
@mildredtabitha (16147)
• Nairobi, Kenya
13 Jan
I'm happy they gave you a refund. Their customer care is great.
2 people like this
@allknowing (137772)
• India
13 Jan
But I would prefer if they did not do this again and they have done it I have asked them to stop and I have told them I am not interested in a refund
2 people like this
@TraveOnWorld (854)
• Georgia
13 Jan
I also had a complaint once about a damaged book and they also refunded me the shipping cost and sent me a new book. They did not want me to send the damaged book back, so I donated it to an old age home.
2 people like this
@allknowing (137772)
• India
13 Jan
They have sent me another item in the same way I have written to them now saying I do not want a refund but they should stop this practice.
1 person likes this
