Vouchers Received
By Jim Bauer
@porwest (90483)
United States
March 26, 2024 6:09pm CST
I wrote a couple of times about some spoiled ham I got from Kroger's Ruler Foods. I wrote them to tell them about the issue and they said they would send some vouchers to compensate me.
They did not initially, so I wrote them again to let them know no vouchers had been received.
They responded and told me they were sorry I did not "receive them," and they would "send them again."
Today I finally received two vouchers from Kroger worth $3 each, or $6. I have set them aside and will use them during my next shopping trip at my local Ruler Foods store.
It pays to speak up.
13 people like this
12 responses
@RasmaSandra (79814)
• Daytona Beach, Florida
27 Mar
Congrats to you and glad you got them,
1 person likes this
@moffittjc (121570)
• Gainesville, Florida
28 Mar
Why didn’t you just take the spoiled hand back to the store and get a refund?
1 person likes this
@moffittjc (121570)
• Gainesville, Florida
1 Apr
@porwest That’s the lazy man’s answer. Haha
1 person likes this
@dgobucks226 (35601)
•
29 Mar
It does. A well written well intentioned letter is an effective way to receive satisfaction. I've done this with companies like Cable and for hospital bills. Well done!
@lovebuglena (44524)
• Staten Island, New York
27 Mar
How long did it take to finally get the vouchers? And why was it $6? Was that how much you had spent on the ham?
I remember some time ago I bought capers from lidl. They came in a small glass jar. After eating some I noticed the next day that there was a big broken piece of glass in the jar. I wrote lidl about it on fb. They sent me an envelope so I could mail them that piece of glass, supposedly for further investigation. And they sent me a $25 lidl gift card. Really? They could’ve sent more than that.
@Beestring (14542)
• Hong Kong
27 Mar
It's good that you called and reminded them. Now, you've got the vouchers.
