I was just reminded why I hate delivery.
@kaylachan (71590)
Daytona Beach, Florida
December 7, 2024 3:04pm CST
Don't get me wrong. I'm thankful the service exists. It makes shopping a lot easier. For the past year, I've been relying on walmart for groceries, because I can link my OTC card to my walmart account and use it as a payment method. My experiences have been fine for the most part, except on my last two orders. One item was missing. Last time it was the hand soap. Okay, fine. I had some extra and enough until my next grocery order. So that's cool. Well, I ordered a gallon of milk. Didn't get it. So I re-ordered it.
Funny enough neither time did I get a notification an item was out of stock. Or could not be found. In the past, it would alert me the item was not avaible and to discuss options with my shopper. But the last two times, no notification no report of missing item. so I expected said item.
I'll be happy to go back to in-person shopping.
11 people like this
12 responses
@2ndchances24 (9238)
• Cloverdale, Indiana
8 Dec
in-person shopping is the best way to shop when it comes to food
I do a lot of online shopping but it's not for food but for other things.
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
9 Dec
@2ndchances24 I have to try a bed in-person.
1 person likes this
@2ndchances24 (9238)
• Cloverdale, Indiana
8 Dec
@kaylachan Like I bought my bed online & my shower kit
online & my fish food online My weed cloth online & so on.
1 person likes this
@RevivedWarrior (2463)
• India
8 Dec
That is not great user experience. Something that definitely needs to be raised with Walmart. We do need the alert in case items are unavailable or are missing. Guess , the easier way also could be delivery person from Walmart to ensure everything ordered is delivered and if not process the refund or arrange for the item to be delivered. Unfortunately , this is also one of the challenges when we order online. I did face those challenges even my other orders other than grocery ones. And when it is urgent , I prefer going to store and buying insted of online order as there is also potential in delivery delays as well. Enjoy the weekend!
@kaylachan (71590)
• Daytona Beach, Florida
8 Dec
@RevivedWarrior Walmart has no control of what happens outside the store's walls. I do wish there was a better system in place, but ordering food isn't as simple as ordering say a vaccum or something like that.
1 person likes this
@celticeagle (168171)
• Boise, Idaho
8 Dec
I've had this same experience with Walmart. I have quit using them and use local grocery store that delivers. Much better plus they have nice perks.
1 person likes this
@celticeagle (168171)
• Boise, Idaho
8 Dec
@kaylachan ....... .I always choose the cheapest time and I customize the tip.
@kaylachan (71590)
• Daytona Beach, Florida
8 Dec
I don't have a lot of a choice. I can't afford to pay out-of-pocket for groceries plus fees and tips.
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
8 Dec
I'm not one to complain or anything. I'm one to roll with the punches. But, I'm just.... being a caregiver and wife just has its moments and today I just wanted to cry, but couldn't.
1 person likes this
@much2say (55912)
• Los Angeles, California
8 Dec
@kaylachan Hugs to you, Kayla. I can definitely relate to those moments of wanting to cry. I know you wouldn't let something like this get to you, but argh with the little wrenches in life. Missing soap or milk can be dealt with, but it would have been nice if the delivery was complete so it's one less thing to think about.
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
8 Dec
@much2say Yeah. If it happens once, fine. Especially if it's something small and I don't care about, but how can I miss an entire gallon of milk?
1 person likes this
@wolfgirl569 (107932)
• Marion, Ohio
7 Dec
I would be upset not getting everything. Especially since they didn't notify you
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
7 Dec
I was not happy. I'll give you that. I re-ordered the missing milk before I said anything to George and got him confused or upset.
1 person likes this
@Deepizzaguy (104008)
• Lake Charles, Louisiana
7 Dec
I do not blame you for going back to in-person shopping after your bad experience dealing with deliveries with Walmart.
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
8 Dec
I want to, but Im going to have to wait until George can drive again.
1 person likes this
@Letranknight2015 (52079)
• Philippines
8 Dec
For me, theres a real risk with online shopping. my usual problems was when I ordered a laptop battery. Others it was a cell phone, and the one delivered was not the one I ordered. There's refund but it's a hassle. sadly, in person shopping the items at the mall are more expensive than the ones online.
@RasmaSandra (80659)
• Daytona Beach, Florida
7 Dec
My anxiety is always that they'll run out of something and want to substitute with a more expensive item,I got my groceries delivered today and wrapped up in a cloth coat to wait for the delivery guy. I found if I stood right in the sun I was all right, Luckily it was a guy who made the delivery fast and quick, I hope you and George have a relaxing evening, Hey, just turned around and good that I had not put away the big package of toilet paper now Tish is sleeping in it 
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
7 Dec
I'm glad everything worked out.
1 person likes this
@MarshaMusselman (38865)
• Midland, Michigan
7 Dec
I've never used delivery for groceries or anything else. We have shoppers at my store and many deliver. They try to get a hold of customers when items are out of stock but sometime they aren't able to reach the person for some reason.
1 person likes this
@kaylachan (71590)
• Daytona Beach, Florida
7 Dec
Walmart is pretty good. And, no this is streight up stelling. I re-ordered the missing milk and magically got it sedond time around.
1 person likes this
@LindaOHio (181331)
• United States
8 Dec
Whenever an item isn't available, I get an email from Walmart. Have a good day.
@freelancermariagrace (28588)
• Philippines
8 Dec
It is frustrating to experience this. I have dealt with a similar situation before and had to contact the platform. Fortunately, my money was reimbursed promptly.
@aureategloom (11157)
• Bosnia And Herzegovina
8 Dec
so weird that you didn't get the notification about the items not being available, sorry about slightly bad experience. i hope you can go shopping yourself soon enough 
