I should open an urgent care clinic

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I tell you what, bud, I could operate one better than the one in our town. We were so excited last year to get an urgent/quick care in the closest town, ten miles from us. But whoever owns it has no clue how to run it. A while back after I was seen, they charged me a co-pay. My Medicare and BCBS pay, so I wasn't supposed to be charged. After several phone calls, I was reimbursed. Then they did the same thing to Dale (he forgot), but finally got a refund again. They're a walk in clinic, but now they're trying to do appointments also. That doesn't work. If someone walks in and waits for an hour, it's not right when someone with an appointment is seen sooner. They should either require appointments like a doctor's office or allow walk ins. That's the whole point of an urgent care....it's for when you can't get a last minute appointment with your doctor. I just went to this clinic and was told they're closing early, they only have one provider, and now I have an appointment for tomorrow. We'll see how that goes.