Do you think call centres are really helping the unemployed today

I do think they are helping. I also think that the ones who allow you to work from home are helping alot.Parents with young children or people who have the need to be at home really appreciate them.

i am planning to get a part time job but i am a student of software engineering and Software Engineering is my field, i have 2 option 1 is software house job and second is job in call center so i am very confused, i like software engineering but i have to arrange education fees. can you tell me which is the better job for me?

I've been taking a training to become a call center agent for about two weeks now, some of my classmates are single moms, fresh graduates, some are in their 30-40s. They could have opted for a different corporate jobs, but, they would most likely fall short in qualifying. The lure of the call center industry with the prospect of a lucrative pay certainly have attracted those who would have otherwise not qualified or were denied employment had they gone for a similar lucrative job in corporate center. The restrictions that are not present in becoming a call center agent, as opposed to a different job, certainly allows greater chances for some people to land a job. Those people like myself, who have probably been jobless right about now, can certainly look forward to a productive job with the proliferation of call center, all in all, putting a huge dent in the unemployment rate.

The call centers in your country are outsourced from my country. It is unfair for both parties because someone loses a job and someone is getting paid less than they should to do theirs. The workers lose out on both ends.