Snooty salesperson, encountered them?

Philippines
February 24, 2007 1:33am CST
I remember a few years ago I wanted to buy the Harry Potter Book 5. In my excitement I didn't bother to dress up but instead just decided to wear my walking shorts t-shirts and walking sandals since I thought that I will just go to the mall bookstore,buy the book and go home. The place is just 10 minutes drive from my place and I am all excited to read the book. When I got to the bokstore, I approached the salesgirl at the children's book section and asked where the book is, to my dismay she replied to me "the book is expensive" and looked at me like I am not serious in buying the book. I wanted to shout at her FY B*tch I have more money in my wallet right now than the salary you will receive on your payday but I decided not to confront her but instead I walked past her and bought the much more expensive version on hardcover not the paperback. She kept looking at me until I got to the cashier and then after I paid for the book I walked past her and pretended to drop my car keys and my cellphone so she will see I am not poor. You know I couldn't understand these salespeaople. They are there as a representative of the shop and help the shop sell more goods but the way they are acting they are more likely to drive away consumers than encourage them to buy. Just because a person is not dressed well desn't mean they have no money to buy the items they want.
11 responses
@mtdewgurl74 (18151)
• United States
25 Feb 07
Look what happened to Julia roberts in Pretty Woman.. She showed them didn't she. Well sad thing I have encountered snooty not so nice saleswoman. I went into a shop and trying to help my sister find my niece a dress for her eighth grade dance and the lady came up to me and told me I am sorry but we don't sell your size in here and suggested a store up the street. I just looked at her dumbly for a minute and told her just because I was there doesn't mean I was shopping for myself I wasn't so stupid that I didn't know that the shop didn't carry my size. I told her what we were there for and she said well carry on then and ask if We needed help I told her no well my sister came over ask me what she said and I told her and she wanted to leave she said snobby sales people didn't deserve her business but I told her that it was stupid to leave for something like that. We didn't find a dress my sister and niece liked so we did end up going to another store and I still think today that the sales lady is the reason my sister decided she didn't like anything.
• Philippines
26 Feb 07
yes perhaps your sister did not feel the store did not deserve and sales for such a snob salesperson. you know these snooty people will one day cause their business to lose sales.
• United States
25 Feb 07
I've been working since I was 16, so I've always had my own spending money. I also have facial piercings, and I used to have pink hair. So when I would walk into a store I'd get tailed by security, or ignored, or just treated poorly. And I'm actually a really good customer, very friendly and always cleaning up after myself. But once, when I was in England, I had the worst experience of my life, and it was when I was blonde and piercing free. I was with a group of girls from my school and they were all trying things on and they picked out something they wanted me to try on. I'd always wear baggy clothes, and was wearing a baggy sweater. So I walked up to the girl and asked for a dressing room and she snatched the pair of pants from me and said "Those aren't your size" and just walked away and put them back. I was sooo upset! I was in tears and just left the store. I wish now that I had said something, and I don't know if ayone else did, but I do know that most of my class left without buying anything from her.
1 person likes this
• Philippines
26 Feb 07
What a snooty b*tch. You should have complained with their manager. Arrogance always irks me.
• United States
25 Feb 07
This has happened to me also. Usually, I go looking pretty good, but there are times, when I just am not in the mood to get all decked out, and those are the times that I have been treated rather shabbily. But, what is really bad, is that I am a big spender, so, I get pretty uptight and have to tell them, that I want good service, since I practically live in their store. I have even gone so far as to tell other employees, that I have been treated rudely by some of their staff, and that I should be sucked up to, especially since in all my years of business school, we have always been told that the customer is always right, well, being on the customer side, I better be right. And, I am never rude, always polite, but still I get the cold shoulder. When I worked in retail, I was always complimented for being very helpful, a good salesperson, and a very friendly employee. And yet, there are others out there, that are just not like that. And, the worst ones, are the ones that work for the Victoria's Secret stores. I spend tons of money their yearly, I even have their highest card, and yet, they are still rude. Before, I never used to say anything, but not anymore. Now, I give my own cold shoulder back.
1 person likes this
• Philippines
26 Feb 07
I don't know what is with these people. Can't they accept that a normal human being can afford the store's items and not just celebrities.
@vokey9472 (1486)
• United States
25 Feb 07
That was seriously rude of the saleslady. The few times I have had trouble with snooty salespeople, I just look right into their eyes and say something like "I didn't ask how much it was, I asked where I could find it". That will usually shut them up. I have been known to ask them very sweetly if they work on commission and if they say yes, I will say that's too bad because I plan to spend a lot of money in here today and I WON'T be buying anything from you. Of course, if I am in a really rotten mood, I will find the manager and complain right then and there and let the manager know that I will be buying the item from another store. I, however, will not buy something just to prove to a snotty, oops, I mean snooty person that I can afford something. When I went to get a wedding ring for my husband right before our wedding, I did have some trouble in the jewelry store I had chosen. The salesman looked at me and said "un momento" and went to get a spanish speaking salesperson. I told that person I didn't speak spanish. I may be hispanic but that doesn't automatically mean I speak spanish. Then the salesperson who was supposed to help me told me that the ring I wanted "a bit high end and perhaps I would like to look at something else". I just looked at him like he was from another planet and then I smiled at him and told him "darling, i didn't ask how much it was, I asked if it could be sized. see, if you have to ask how much something is, you already know you can't afford it". His boss heard me and came rushing over to apologize and I told him thanks, but no thanks. Walked across the mall walkway to the competitor's store and bought the same ring. You just have to put salespeople in their place sometimes. I have been the salesperson before and I always treated each person as though the were royalty. You never know who is shopping in your store.
1 person likes this
• Philippines
26 Feb 07
That dialogue is so cool. I will try that sometime :). Thanks.
• Canada
24 Feb 07
OMG, that was just plain RUDE! If she had said that to me, I'd have said "yeah, and your problem with that is what exactly??" I don't get why some salespeople look down on others. They're no better than the rest of us, and just because they have a good job does not mean that they can treat their customers like sh!t. I would have put in a complaint to her manager for sure. And I would also boycott the bookstore by going elsewhere in the future. You had every right to be angry at this woman. I would have been furious!
1 person likes this
• Philippines
26 Feb 07
Thank you about that. Yes you are right. Sometimes I wonder why they act that way when it is their job to assist people. If they don't like doing it then they should get another job.
@KaMlBob (786)
• United States
25 Feb 07
People like this should he hung! She is working in a FRICKEN book store, even if she were management, she doesn't make diddle squat. I am mild mannered, but this type of behavior from people will SET ME OFF! I don't get it too often, as shallow as it seems, I carry an expensive purse and wear a 2 carat diamond and they DO look at that stuff! They should see what I drive though! Ha ha, a 6 year old Ford Ranger!
• Philippines
26 Feb 07
I believe you they should instead find another job if they are like this.
@r0ck_r0ck (1952)
• India
25 Feb 07
o my baby! u should have shoutd dat! FY B*tch! they r fukin so g*ay!! really!
1 person likes this
@smints8985 (1594)
• United States
25 Feb 07
Well you should hve told her "yeah I know that, but you are not answering my question." "I said where can I find the harry potter book 5?" ahahha! I guess it was an "in your face!" moment for you huh?
1 person likes this
@junior07 (972)
• India
25 Feb 07
yaa u r right,they have to respect each and every consumer.
1 person likes this
@havachat (105)
• Australia
25 Feb 07
me and my mate had a real snob sales person when we were 17( 1977 ), we went into a shop to look at motor bikes, he found a harly davidson he wanted, he asked how much, his reply, like you can afford that, so we gave him a mouth full, we found out from another salesman it was $6000, then he told him he will be back ( only shop that sold harly's ), so we went to the bank, and he withdrew 6000, but he got it in $1 notes, so we took the paper strip off each bundle and scrunched the whole lot up into little balls, then went back to the shop, when we got there the salesman saw us and started teasing us in front of all his mates, then asked if we were back for the tricycle, you should have seen his face when my mate tipped out all the notes, and said no i want the harly, we had the last laugh, because he had to flatten all the notes out then count them, see what he didn't bother finding out, my mate was in the merchant navy, and got paid $900 week, you can never tell just by appearences.
• Philippines
26 Feb 07
Hahaha...I could just imagine how that salesman look like when counting the $1 bills....he deserves that :). Appearance are just outside nobody will really know if you are worth a million bucks :)
• United States
24 Feb 07
i agree with you. i have been a salesperson in several stores in the last 20 years. you can never tell by the way the customer acts what he will buy. i watch the customers eyes, and i can tell whether or not they like the product, but you can't see what is in their wallet. i always give every customer respect, after all...customers pay our salaries. instead of getting upset, just get very polite and icy. you can imtimidate sales people this way... people do not dress up for shopping any more. it is a come as you are system now. and that is good....a lot of people are like yourself...they want a purchase...they go...they make their purchase. i am sorry you were upset. i can tell you where i work, that salesclerk would not have a job for long.
1 person likes this
• Philippines
24 Feb 07
I am so glad you are not one of these snooty sales persons. I just don't get it why instead of pointing where the book is she decided to say that instead. I believe it is not her concern whether it is expensive or not. I hope many sales people would realize that not because a person does not look like a million dollar it doesn't mean she won't buy something. I am not rich but I try to save up for what I want to buy. :) Good day to you