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aizenjohn_10
@aizenjohn_10 (7)
Philippines • Age 38
Joined myLot 15 years ago
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Discussions (3)
Responses (4)
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aizenjohn_10's Activity
zero defects and zero defects day
boyet_salis
@boyet_salis
(13)
•
Philippines
14 Dec 09
It was said by Philip Crosby that this is his goal of his quality improvement process.Zero defects is not only motivitional slogan, but an attittude and prevention, and not mean being perfect.But Crosby said that you must do your...
3 responses
aizenjohn_10
Yes you must be perfect on what you are doing because you cannot easily return what was lost to you. As simple as that. Maybe you can repair ir but you will be wasting to much time in doing it, At the same time you are wasting to much money in paying your...
14 Dec 09
do quality today is significant?
rhocky80
@rhocky80
(5)
•
Philippines
14 Dec 09
today quality becomes one of the basis for some people who tend have better product, however this time of crisis due to lack of money ..can they able to avail that quality? considering the cost of the product.
quality
3 responses
•
1 person
aizenjohn_10
quality today is still significant. Why? Because lots of people is confused on the product they buy. They become more intelligent in buying there needs. They want that there product have the quality they want. And if you have a good quality products you can...
14 Dec 09
Ishikawa Diagram
aizenjohn_10
@aizenjohn_10
(7)
•
Philippines
14 Dec 09
Ishikawa diagrams were proposed by kaoru Ishikawa in the 1960's, who pioneered quality management processes in the kawasaki shipyards, and in the process became one of the modern management. It was first used in the 1960's, and...
Just In Time Production (Shigeo Shingo)
aizenjohn_10
@aizenjohn_10
(7)
•
Philippines
14 Dec 09
Just in time production is about supplying the costumers with what they want, exactly when they want it. Traditional manufacturing tended to large batch production as this gave economies of scale, however required large...
PDCA (Plan-do-check-act)
aizenjohn_10
@aizenjohn_10
(7)
•
Philippines
14 Dec 09
PDCA is an alternative four step problem-solving process typically used in business process improvement. It is also known as the Deming cycle, Shewhart cycle, Deming wheel, or plan do study act. PDCA was made popular by Dr....
Quality based on features
dolce_vita78
@dolce_vita78
(8062)
•
Philippines
22 Nov 09
Even if the overall quality of a product can't be measured on the features alone, many of us buy products based on its features. Features are said to be the bells and whistles of a product. These are those that get us...
features
75 responses
aizenjohn_10
For me I first look for the appearance of the product. Becauce you can see in the appearance if it is still well functioning or not. Also in appearance you will know if it is branded or not. Next is to see if it is compatibility of the product. You will see if...
24 Nov 09
Any experience with impolite employees?
dolce_vita78
@dolce_vita78
(8062)
•
Philippines
22 Nov 09
One of the dimensions of quality in service is courtesy. This is of course important particularly with the frontline employees who directly get in contact with the customers. However, there are instances when we get to...
courteous
discourteous
impolite
polite
quality service
53 responses
aizenjohn_10
Yes, I have been encountering someyimes an impolite and discourtoues emplooyee's. These when the time when me and my wife buy some goods at 456 supermart beside 456 restaurant. What i did is to call the attention of the manager with a respectful way of...
24 Nov 09
•
1 person