What would you do if you couldn’t access network?
By lkbooi
@lkbooi (16070)
Malaysia
November 17, 2008 4:12am CST
This few days the internet connection in my place is extremely weak. Very often I even couldn’t access any network connection at all. Yesterday I could manage to make a few posts only. This morning I still could access network but it was too weak that I totally couldn’t login to any site. I was really happy when I successfully login mylot site at noon. After reading some interesting posts and I was going to start doing some post, the network became weaker and weaker and finally went off. It was really frustrating.
Now I’m starting this new discussion in a bakery 3 km away from my house. My hubby enjoys eating his spicy sour noodles and a cup of white hot coffee. I share a little bit of his food only. I’m hurry to make use of the time to type this post.
What would you do if you encounter such problem?
Please share your view. Thank you.
4 people like this
27 responses
@nini89 (670)
• India
19 Nov 08
Here in my place also some days the net connection is very weak and we have to sit idle. Plus my PC is very old one and its takes such a long time to switch on and off. Sometimes I get irritated. Thanks for starting a new discussion. Happy posting and have a nice day.
@lkbooi (16070)
• Malaysia
21 Nov 08
Hi nini, it’s true that we would feel irritated for we have to spend more time and trouble to switch on and turn off the old desktop all the time for I did have an old and sluggish computer before. If couldn’t access network connection, I usually would spend my bored time to play computer games or to watch tv movies or to go out hanging around in the shopping mall instead of sitting idly at home.
posting and have a nice day.
1 person likes this
@lkbooi (16070)
• Malaysia
22 Nov 08
Yeah, it’s really frustrating that our computer or network when facing problem. These few days the internet connection here is still unstable so I spend most of my spare time playing computer game and watching tv soap opera. Two hours or so back I made another report again using my landline phone. I tried to online again after playing game for about an hour. To my amazement I discovered that the internet connection has restored as usual again. I hope this time they had done their repairing job properly. Take care and happy mylotting.
@cheongyc (5072)
• Malaysia
17 Nov 08
I am sorry to hear about your poor network connection at your housing area. It's frustrating to just get online 3 km away from your home. You should file a complain to the internet service provider and hope they will take the action. But I think they are notorious for their inefficiency so far. Recently, my internet connection at home is not so smooth as well. Fortunately, I still can get very good connection in the company, because it's a corporate leased line. Therefore, I still have chance to work on Mylot bit by bit. If I encounter such connectivity problem, I usually will bring my laptop to nearest restaurant or my office to continue with my online work. Good luck and hope your internet connection will be restored as soon as possible!
@lkbooi (16070)
• Malaysia
18 Nov 08
Hi cheongyc, I believe everyone who depends a lots on network daily would definitely feel frustrated if couldn’t access any internet connection. What’s more this problem occurs several days here. This is the disadvantage of having monopoly of isp here. You are totally right they are really notorious for their inefficiency. It’s so ridiculous that they even never keep any old record on their computer and keep on asking the same stupid questions after we have giving our phone number and ID, like: what modem are using currently? How many lights can you see on your modem? Is your cable connected nicely? After that they asked to me to reconnect the wire and modem and restart the computer.
Actually before making the report I had sent the computer for checking and the technician checked that the laptop is in excellent condition and can access network there easily. I told the isp all about this and also I had tried both my modems and computer. It’s impossible that the two modems and the two computers were out of order at the same time. It was really irritating and I asked my hubby to make the third report again, they then agreed to find out the actual problem. Three hours back I had received a call from the isp saying that they were repairing the cable and external monitor somewhere and he asked me to give him a call to tell him about the actual situation of the network service. Anyway the network connection is very much better now.
You are lucky to have fast network service in your office.
posting and and take care.
1 person likes this
@cheongyc (5072)
• Malaysia
24 Nov 08
I have been disgusted by their service sometimes. Their customer service is not good enough, and do not have a good system to keep track of customer complaints. Therefore, with such terrible follow-up in place, they will never stop asking you these same set of dump questions again. Although it's a routine, but they should assign the same person to attend at the same issue, or improve their fault reporting database. I would rather switch to other ISP when I got the chance. I think they are losing their monopoly sooner or later. There are new ISP emerging and hope they will grow strong enough to compete with the ISP run by semi-government agency.
1 person likes this
@lkbooi (16070)
• Malaysia
7 Dec 08
You are absolutely right. The service of the only ISP here is super poor. I think they have to improve their system of how to keep track of customer complaints. Yeah, to avoid asking the same silly questions again and again they should assign the same person to attend at the same issue or to read the profile of the complainer before asking any question. As I know there are four new ISP would launch their service by the middle of the coming year. I think I would rather shift to any of them to get better network service.
Yesterday morning around 10:30 I couldn’t access any internet connection again for about 20 minutes. Luckily that it resumed as normal again less than half an hour. You know I feel so fed up to keep on making report about the network.
1 person likes this
@julietscreations (205)
• Philippines
18 Nov 08
Well it will frustrate me and make me mad :) I am a mommy working online too and I have turn around time. I seldom experience this but when I do, I usually contact the customer service to inform them regarding my concerns and I'm very thankful that they will acknowledge it right away and send me a technical assistance. And while they are fixing my connection, I will go to my sister-in-law and use their PC and of course they allow me to use it because of my work.
@lkbooi (16070)
• Malaysia
21 Nov 08
I totally agree with you Julie, good network service could only available, if there is innocuous competition among the ISPs like that in your place. In my place there is only one isp company, no wonder I always encounter such unstable network connection. There is totally no other rival at all and they don’ have to worry of losing their clients. This is the disadvantage of monopoly policy of internet service in my place and they definitely provide less satisfactory network service. Last night the internet connection was still very weak and I completely couldn’t submit any post. Take care and happy posting.
@julietscreations (205)
• Philippines
20 Nov 08
They are fast when it comes to technical support because we have 3 ISP providers here and the moment that we're no longer satisfied with the service, they know we would cut them and we will just apply for a new ISP service. This is the beauty of competition, companies are providing good service for fear of losing their clients.
1 person likes this
@teapotmommommerced (10359)
• United States
30 Nov 08
I would go through withdraws. I would then have to play computer games until the internet comes back on.
1 person likes this
@lkbooi (16070)
• Malaysia
7 Dec 08
Hi teapotmom, I envy you could change your internet service provider at any time but I couldn’t as there is only one ISP here at my place. That’s why they provide poor and unsatisfactory service. Just same as you I would like to play computer games as well most of the time to kill my bored time.
If I really want to do some posting I then would bring my laptop along and visit the nearby coffee café or fast food restaurant like Starbucks Coffee, Top Bakery or KFC. I just have to pay for a cup of tea or coffee I then could enjoy surfing net there for hours. Normally I would feel uneasy if staying there for quite a long time, for I'm afraid that the waitress there might think that I'm taking the advantage to surf net only but not for the food served there.
posting and have a nice day.
1 person likes this
@lkbooi (16070)
• Malaysia
18 Dec 08
Other than the three outlets I mentioned above there are still many restaurants which provide free WiFi, like McDonald, Noodles, Old Town Coffee, and etc and it is quite convenient for those who take lunch outside could still enjoy the fun of surfing net. Besides there are sockets on the walls for the convenience of the customers, so we don’t have to worry about our laptop batter would be running out of energy. Take care and happy posting.
@teapotmommommerced (10359)
• United States
18 Dec 08
At our starbucks it is a hang out spot so it does not matter if buy a cup of coffee or tea to surf the net for free. The other places you mentioned we do not get free internet there. Good luck to you
1 person likes this
@icegermany (2524)
• India
17 Nov 08
today i had to speak to my cousin through net but i wasnt able to speak to her due to signal problem and i was just trying it and again and again i could find the same and it was so difficult and i just chatted writing and i really felt angry as it happened so, if this kind of things happen we really cant do anything as it is not in our hands if anything is in our favour than we can´try doing something and help ourself but this is not in our hands and we can just have a complaint about it and nothing else can be done and only we have to wait to get it proper.
@lkbooi (16070)
• Malaysia
19 Nov 08
Hi icegermany, it’s true that we would feel frustrated if we encountered any network problem especially when we need it urgently. I do find chatting directly online is more intimate and convenient than to chat by writing. Yeah, it’s really handicapped if we come across some problems that we couldn’t solve by ourselves and have to depend on others. I’m the type of person who likes to be independent and would like to do thing by myself within my ability.
After working for the whole morning the technician had got the line restored and finally I got the chance to leave a comment here and I hope I can continue to enjoy proper network as usual.
posting and take care.
1 person likes this
@icegermany (2524)
• India
19 Nov 08
good that your problem is solved now and now you can use your internet properly and also do mylotting and as well as other work too. you might be really frustrated till the line becomes proper but we have to wait till the work is done and finally you got it and good luck for further and happy mylotting.
1 person likes this
@lkbooi (16070)
• Malaysia
19 Nov 08
Yeah icegermany, I’m really happy that I could enjoy my net surfing as usual once again for I had received a phone call from the isp two hours back to confirm that my internet connection had been restored as normal and she was glad to provider any further help if needed. Thanks for you kind concern over my recent internet connection problem. I hope you do always enjoy your mylot posting and online chatting with good network service in your place as well. Take care and bye .....
1 person likes this
@djjoshuatree (5)
• United States
18 Nov 08
Well, I'm not sure how important it is to find internet around your place or how convenient it is for you to go around looking for an wireless signal, but there are things that can help. One program I have found that looks up wireless networks surrounding an area is WeFi. It is really useful if you don't have a problem moving around much to connect to them. If you have a modem/router in your place, you might need to reset it once in a while, or get or ISP to ensure that there is more gain at the location you have it set up. Hope it helps.
1 person likes this
@lkbooi (16070)
• Malaysia
20 Nov 08
Yeah djjoshuatree, there are many restaurants, fast food restaurant and coffee café here that provide free WiFi service in my place. The nearest one is the KFC restaurant which is 6 minutes drive away from my house. I just have to spend $0.50 USD for a cup of hot coffee and could enjoy surfing net there. They even don’t bother about anyone who uses the wifi there even one doesn’t order any food or beverage from them.
So far I haven't encountered any problem when surfing net in the public yet, this might be lesser customers surf net in these places during daytime. Anyways thanks a lot for your enthusiasm and the lengthy valuable information about using free wifi in public.
posting and take care.
@diansinta (7544)
• Indonesia
2 Jan 09
Hi ikbooi,
yesterday when i was cannot have connection at all, i play spongebob monopoli. LOL
i was download it from yahoo free game. Well, it 's not as fun as mylot, it was okay.
So sad when i have no connection the Big bos order to shout down the air conditioning. LOL
Happy posting always,
oxox'dian from bali island.
1 person likes this
@lkbooi (16070)
• Malaysia
3 Jan 09
Hi dian, I have read and answered as well two of your discussions about the stories of the network in your working cyber café. I’m glad that the so called fight has become clearly, so again you could enjoy net surfing in this couple of days.
I agree with you, doing mylot posting is always the best among all. But you couldn’t deny that this game still accompanying you to kill your time while you couldn’t online during those monotonous day, right? I could imagine how awesome to stay in a muggy room. I understand how worse and dreadful in an air conditioning room without cool air. Your boss seems really too much and never bother and care about the feeling of the guests and you as well in the cyber room. I hope the Fight between these two guys would ended very soon.
Happy posting and Happy New Year 2009!
1 person likes this
@lkbooi (16070)
• Malaysia
20 Nov 08
Hi subha, I believe this is the best time for you to upgrade your skill set and to read the technical documents. Besides the inconvenient of out of network service actually this provides a good chance for us to do things that we could hardly do if we could access network connection, for we are always find more fun busy with net surfing or doing mylot posting
posting and good luck.
@honeybee83 (55)
• Malaysia
21 Nov 08
Hello, my dear friend:)How are you now?I seldom met such conditions recently-because I went to KL when the holiday started. I met the problems before:-I really upset and "annoyed":(I tried to contact Telecoms by using phone call and asked for help!The next day I went to the Telecoms shop to confirm what 's wrong and how to get back my connection.The receptionist was very nice she told me the steps to operate the connections.Hoping that your problems are solved.
1 person likes this
@lkbooi (16070)
• Malaysia
22 Nov 08
Hi honeybee, you always give me the breaking news here once in a while and make me to feel pleasant once you dropping by. I’m glad that you don’t have any problem with your internet connection recently for you never online at home during holiday. Yeah, the receptionists at the counters of the only isp company here, Telecoms of course are friendly but the practical service of repairing network is not satisfactory and inefficient. I think they are good in repairing simple problem of network connection only
Enjoy your holiday happily in K Lumpur and to get yourself refreshed again.
posting and have a wonderful holiday.
@youless (112481)
• Guangzhou, China
19 Nov 08
I think you shall complain about it to your internet provider because of the poor connection. If I don't access network, firstly I will call and ask them to fix. Meanwhile I have to do something else because a computer without internet means nothing to me. Probably I will go to play the Xbox for a while as my husband bought it for me lately. Or I will watch TV.
I love China
@lkbooi (16070)
• Malaysia
21 Nov 08
Hi youless, after sending three reports to complaint about the poor and inefficient network service the internet service provider then sent a technician to my house to check everything related to the unstable network connection.
Yeah, I totally agree with you, a computer without network is just like a human without soul. I believe the Xbox your husband bought must have lots of interesting games in it. I haven’t played Xbox games before and I usually play computer games to occupy my bored time when I couldn’t access any network connection.
posting and take care.
@mengyuanjiayou (4)
•
18 Nov 08
I iive in the house hired in a small department of guangzhou city.and there are so mang people go on surfing on the net everyday,and use the same network box,so the network are very bad.
everyday when i close my work back home want to go on surfing ,the net connection are so weak that i can only chat with others throug the QQ,sometimes it is totally gone off.
and now i have bought a tv ,so sometimes when the network connection is weak i can watch tv instead of on surfing.
1 person likes this
@lkbooi (16070)
• Malaysia
20 Nov 08
Hi mengyuan, not bad to stay alone in a small apartment in a busy city, at least you could enjoy the peacefulness of privacy and also easy and convenient for you to tidy the house as well.
You mean all the inhabitants of the same building or the same floor in your place sharing a common internet modem or router. If so, the network connection surely would be extremely weak for so many people sharing only one wireless router. I believe it would be the peak time after office hour in the evening, for almost everyone have come home, as well as the students have got spare time to surf net.
Yeah, it’s really annoying that the connection fails while we are chatting happily with someone via QQ. Well watching interesting tv programs certainly could help you to occupy the bored time when you couldn’t access any network connection.
posting and have a great day.
@jesbellaine (4139)
• Philippines
10 Dec 08
Hi there!
If the router is yours then you may want to change your wireless channel to boost the signal or so… Usually, I choose channel 1 or 11 for Linksys routers. Others have function of “auto” so it would automatically change the channel if it is weak though I don’t use that much. Sometimes, if you are the only one getting a weak signal then you may try updating the software or drivers for your wireless adapter… Hope this helps!
Thanks for the discussion!
Happy Mylotting and Happy Holidays! Cheers!
1 person likes this
@lkbooi (16070)
• Malaysia
11 Dec 08
Thank you jesbellaine, you are really an enthusiastic and helpful friend here and I really appreciate your kind concern over this matter. Anyway from your information it’s interesting to learn that there are so many channels on the wireless router for you to choose, some even could change to the ideal channel which could access stable internet connection automatically.It's really convenient! But so far we couldn't get this in our outlet here.
Mine is only a simple one with 5 USB ports for me to plug in the cable to connect to my desktop for it couldn’t access any wireless wave. Only when I using my laptop then I could access internet connection without any cable connection.
Thank God, after making several reports before I went for vacation to complain about this matter, the internet service provider here finally got everything settle nicely and I’m glad that after back from my Turkey Trip I could access the steady network service fluently again.
Take care and posting.
@Margarit (3676)
• Philippines
18 Nov 08
Well there are times that my dsl connection is not available and i hate it for i miss what i really like to do in the net. I cannot do anything about it than wait until such there is a connection available. usually it take 24 hours to fixed it. what i do is go back to my old hobbies like watching movies or t.v. or go out with my friends for bonding.
1 person likes this
@lkbooi (16070)
• Malaysia
20 Nov 08
Yeah Margarit, it’s really annoying that sometimes we have to retype the whole post again if we fail to send it for the sudden break down of network service unless we have saved it before sending out. Really without any network service surely we couldn’t surf net anymore.
You are still luckier than me that the network in your place needs only 24 hours to be recovered as usual. The technician here had to spend two day to repair it. It was rather sad that the connection this morning was still unstable thought it was restored as normal yesterday. I could login mylot again at the present moment and I hope I could do as much posts as possible today. I play computer games or watch tv movies as well if couldn’t access network.
posting and have a nice day.
@Yori88 (1465)
• Philippines
18 Nov 08
We'll it's really frustrating if you could not access the internet when you need it most or the signal is weak. A lot of people encounter the same problem because of some reasons. Since I worked in an internet service provider before, I hope these few tips I'll tell you could help you solve the problem. I believe you're using a laptop and the connection is wireless. It is easier though to get a signal if you are using cable or your laptop is connected to the modem hardwired. If you're at home and the internet connection is weak, try to check the modem or router first. Turned if off for a minute then turn it back on then try connecting again. If that won't fix the issue, check if your location is being blocked by furniture or if your laptop is far from the modem. Distance is a great factor in getting good signal. The nearer you are to the source, the better the signal you'll get. If you are near the main office of your ISP then you'll have minimal problems. Next thing to check is your browser, if you're using Mozilla Firefox or Internet Explorer or any other browser, try to use them all because sometimes we can't browse a website or sites using IE or Internet Explorer. If the signal still gets weaker and weaker and my suggestions didn't solve the issue then contact your ISP.
1 person likes this
@lkbooi (16070)
• Malaysia
20 Nov 08
Hi Yori88, I usually use the modem with usb cable when surfing net at home, for my husband afraid that the from the wireless router radio waves can cause harm to our health so he always insists me not to use the wireless router too often.
I always try to do as what you mentioned above to turn off the modem and laptop when seeing weak signal. The modem is just half and a meter away from my laptop for the cable connected to it is not long. I usually use firefox as my browser most of the time and I would try the IE only if the signal is weak. I had tried all the ways mentioned before sending the report to the isp, but anyhow thanks for your helpful and valued information here.
I had sent there reports in different time to the isp we then got the technician come to our house to check everything related to the network for us. The technician told us he had replaced certain cables and checked and repaired the main monitor at the road side. After he had left I still had to wait for another 6 hours or so before I get the satisfactory network connection restored as usual. This morning I still find difficulty to login mylot site but there is no problem for other websites.
posting and take care.
@lkbooi (16070)
• Malaysia
18 Nov 08
Hi balasri, I think the isp in my place is the worst for it is the only isp here. Everyone depends on the internet service they provided. I did experience this before without making any report and complain thought I couldn’t access network connection for several weeks when I first using network. Finally I realized that it’s not wise enough to keep on waiting and hoping that the service would resume as normal without any report made, so we made the complain using landline phone immediately. They took action only after the second complain sent.
I received a phone call this morning telling me that they were having their monitor and cable checking outside. So now at least I still could get my network service on and off.
I envy you don't have to make any complain or report and can enjoy your proper network service again.
posting and have a nice day.
@jillmalitz (5131)
• United States
17 Nov 08
We've been having a little trouble with our connection for a couple of days. It is really annoying to my husband cause he likes to play poker online and he will be in the middle of a game and lose connection. Me, if the connection is too slow, I get irritated and get off and do something else.
1 person likes this
@lkbooi (16070)
• Malaysia
19 Nov 08
Hi jillmalatz, I’m sorry to learn that you do have the trouble of connection breakdown for a couple of days. For people like us who depend a lot on online activities definitely will feel annoyed if without network connect in a sudden, especially while having fun like playing online game or posting.
After having much trouble to get network restored and I still couldn’t get stable network. I was so frustrated. I turned off the computer straight away and took a nap. Just a few minutes back, I had posted one comment in this discussion and I’m trying to post this second one here.
posting and good luck.
@aseretdd (13730)
• Philippines
18 Nov 08
That bakery sounds like a good place to inspire to create quality discussions... and that cup of white hot coffee sound very inviting...
If something like that happens to me... i will certainly call the customer service of my internet provider... and ask them if they can fix the problem immediately... if not... i will just go to an internet cafe where i would have to pay $1 for two hours of internet use... not bad... but i still prefer the comfort of my home or office...
1 person likes this
@lkbooi (16070)
• Malaysia
19 Nov 08
Really aseretdd, the nearby Top Bakery Café is really a wonderful place for my husband and me to spend our 4 o’clock tea there. The environment of the small cafe is peaceful and comfortable. There is always pleasant light music as background. The foods and drinks are delicious and economical as well.
We have been visiting the bakery quite regularly and this was the first time I started a new discussion there. So I think not the tranquil environment and the hot white coffee to inspire me to create the discussion but instead the grievance due to dissatisfactory network service, as an impetus, drove me to put up this discussion.
I believe all people prefer to surf net at home as we have more privacy and also more comfortable as well. In case the network breakdown it is worth to spend a small amount to get the network service provided outside for we have no other choice.
posting and take care.
@williamjisir (22819)
• China
18 Nov 08
Hello lkbooi. I am sorry that you have had a weak access to the Internet. If my access to the Internet is off, I always dial 10000 from my land-phone to call China Telcom to ask them to unplug the wire at their end, then I will be told to wait for a few minutes and unplug mine at my end as well. Then it works again. I seldom have a weak network. Good luck to you, lkbooi.
1 person likes this
@lkbooi (16070)
• Malaysia
19 Nov 08
Hi jisir, thanks for your kind concern about the recent problem I am facing. I envy you indeed to have the problem of network breakdown solved so conveniently and effectively From the dialing number 10,000 I know why your place could provide faster restoration of network connection, as compared with dialing number 100 here
I believe the equipments and technology used by the isp in your country are advanced and services are good as well, so you rarely facing any weak network connection. It’s rather sad that in my recent case, we had made three complaints, the isp then only sent a technician to my house to handle the problem.
posting and take care.
@chrislotz (8137)
• Canada
17 Nov 08
I seeem to have the same problem as you did today. I have trouble at times with my
internet provider and can't get into the site. Or I can get in but it is so slow
that I can't do any work. I hate it when it is so slow because it takes three times or
more, longer to post anything and I get frustated waiting for it so I end up giving
up and leaving the computer and do something offline.
I have found this to be the case lately. I never used to have a problem with it, but
lately it is bad and often. I guess more and more people are on the internet and it
can't always handle all the traffic so it slows down.
So far today it seems to be okay but for how long, I don't know. That's okay though
because I have to go to work soon anyways.
Alrighty then, talk to you later my friend,
Your friend Chris
1 person likes this
@lkbooi (16070)
• Malaysia
19 Nov 08
Hi chris, I couldn’t login any site since 3.30 pm yesterday. A technician was sent by the isp to get the network repaired. He spent almost the whole morning doing the network restoration. He checked the public cable outside my courtyard using a ladder. He then checked the indoor wiring as well. He used his laptop and modem to test the network. It was weird that his device could access the network but still couldn’t login mylot site fluently, whereas mine worse still and totally couldn’t access any network.
He then told me he work was to repair cable and outdoor monitor but not the server. He advised me to check the setting of my computer as well as the modem or router in the computer shop. I told him I had checked both of these devices before making the complaint. He still insisted me to do so.
After he had gone I tried to login various times but still in vain. I then took a nap after having lunch and doing some reading. I tried again when getting up and I was really happy that I finally can login mylot and had submitted two comments in this discussion.
All the time I think that only the service of the isp in my place is poor, and never think that you too face the same problem as me. It is really frustrating as there are still many comments waiting for me to post after starting this new discussion. True, congestion of internet traffic due to increasing great population of internet users could be one of the reasons of the slow and unstable network as what you have mentioned here. I do have the worry and feel uncertain whether the network connection would be stable and steady the next moment. If you find me inactive here, it means that I couldn’t login this site for I always try to post here daily. I'm in rush to make comment here so I might make grammatical mistakes here and there.
posting and good luck.
@thecrazyjogger (3178)
• India
18 Nov 08
hmmm
so this is abt u cant access ur network ...
well some1 else maybe stealing ur network.
or there might be some programs on the PC tht are usign hte resources
run an anti-virus scan nthen a anti-spyware scan
good luck
@lkbooi (16070)
• Malaysia
20 Nov 08
Thanks a lot thecrazyjogger, after the replacement of new cable outside my house, and other appropriate service like repaired the main monitor at the roadside taken by the technicians from the isp yesterday, my internet connection finally restored as usual again in the evening. I'm really happy that I could enjoy surfing net again whenever I wish.
posting and have a nice day.