Mylot quickly answered my question: A++ on customer care:)
@littlefranciscan (18327)
United States
November 17, 2006 11:05am CST
Mylot has quickly answered my question to them and want to give them a thumbs up and applause as we must give what is due..thanks MYLOT!
8 responses
@littlefranciscan (18327)
• United States
18 Nov 06
the site has been having many technical gliches and I dont think that their lack of answering is due to their own devise..
I noticed that many times things happend with my discussions and points..but it's not them..and they assured me of this..
The site has it's bad days and good days..
I am glad they have it;)+
@creativedreamweaver (7297)
• United States
18 Nov 06
That is really good to know. I haven't had a reason to contact them as of yet, but I am certain the time will come. Thank you for letting us know that their customer service department is A++.
@littlefranciscan (18327)
• United States
18 Nov 06
Your welcome..and I hope they see this discussion and get a little joy knowing that some of us are making a public thanks for their excellent customer service
@cuddlebug79705 (2003)
• United States
17 Nov 06
Yes, I have had a very good experience with their quick and accurate responses. It's nice to know they are really there trying to help us.
@littlefranciscan (18327)
• United States
18 Nov 06
Sometimes they must exercie patience with me since I am not as patient as they are..but they are always kind in their responses;)
@happygal68 (3275)
• United States
18 Nov 06
It doesn't seem to take them long to answer or respond to any questions or comments that I send to them. Most sites may or may not read what you send them, but here they do give you some kind of a response back. To all those who work behind the scenes here at Mylot ~ thank you for doing such a great job!!!!
@littlefranciscan (18327)
• United States
18 Nov 06
Mylot really is taking on much with their site..but they are never to busy..I can't see how they do it..they have over 37,000 members.
@littlefranciscan (18327)
• United States
18 Nov 06
about 24 hours from time I posted my question..I had them answer probably 4 or 5 already..great !
@littlefranciscan (18327)
• United States
18 Nov 06
They did say they appreciate positive feedback..And they deserve it because not all our concerns are easily remedied..yet they take the time to try to remedy our problems.
