do not buy dell computers!!!

I've heard from a lot of people that the technical support of Dell is so poor so I would not really buy anything from them. I think that they may be cutting a lot of corners so they can sell their products so cheap and that's why it keeps on breaking down or things are not compatible. I've heard lots of good things about Macs but I would never buy a Mac. The reason for this is that the majority of businesses and institutions use a PC rather than a Mac. So a Mac would not really be of much use no matter how reliable they may be. :o)

I have a dell right now and have not had ANY problems with it. this one doesn't even have the spyware that most dells come with. I hope you get the prob fixed if it was me having those problems I would definately take it back. You have the right to get what you paid for right?

Hi, I work right next door to a pc repair place and only today he was discussing with me about a Dell computer and how much it was to repair a certain part because it could only be sent back to Dell! I think you will know which brand to avoid next time and if you're running vista aswell you'll be having twice the problems!

It is a good advice. I never buy computer brands. They are expensive and do the same as white line computers. And you don't have to pay for windows if you are a Linux user. But macs very stable but if you need a great variety of software then it is difficult to use mac because there are very lithe software available to it.

Problems like that seem to come in both forms: Software and Hardware. Hardware issues are usually solved easily, just replace the hardware or re-install the driver. Software issues can be realllllly difficult to solve sometimes. It may not be Dell's fault, although I agree that the customer service with Dell may be lacking sometimes. Think of this as a great opportunity to learn how to be a computer tech!

I had no idea Dells had such a bad reputation. I am hoping to get a cheap laptop, possibly when I am in the States this summer and am really wary of the new Vista. I guess I won't be looking into Dell. I have a friend who worked for them for years and he is an absoloute messer, so I can only imagine what it would be like getting him on the other end of a customer service call. Yikes!

I don't want to change the brand of computer. Mine is Intel Pantium 4. I am happy with what I get function from this computer. But thanks for your advice.

I never go for branded computer, though may give more support and service. I prefer assembled and that too myself. I never have problem.

Thank God I bought a HP computer and no problem so far, Dell is a big name here but I see it´s not recommended.

Thanks, I was going to buy a dell pc in the near future, if not for your post I would have make a big mistake, I'm not getting a mac though, I am thinking of an HP of 2GB that I saw or an acer or asur think those are the names. I'm getting if all goes well a portable computer in a few months time, and I'd been hanging around the dell site until I found your post, well, let me say I haven't visited them again, and it was good to as I found a much better HP. Thanks!

I know in the state where I live, the attorney general is doing an investigation into Dell Computers because of their terrible customer service program. One woman said she got the parts in the mail and the customer service representative told her to fix the computer herself. I used to love Dell, but I won't ever buy another one. My son is starting college in the fall and most colleges have offer computer discounts with Dell only, but we won't be buying him a Dell..we'll be getting him a Mac.

Go for Apple computers! I used to have a Dell computer and now I have an Apple Computer. I have the iMac. I made the right choice of choosing Mac over Dell. The product is better and service is the best (I believe they won an award for customer service).

Personally I would not buy any pre made computer. Dell or Compaq or HP etc. I have never had a good experience with any pre built computer. I built my last computer a few years back from scratch and it is still going strong today. I bought the case and power supply and hard drive and sound card etc. all seperately and built it from the ground up and I have had no issues with it. Honestly that is the best way to go if you want a truely good computer. If you dont know how to build it yourself then research the best parts for it and have someone build it for you. That is my opinion anyways.

I love Dell! All i know is that ive had the same computer for like 3 years from them! And its still in great condition and works well! So what maybe u had a defective one, wy dont u just return the damn thing or ask for a new one!!!!!!!

i have a dell notebook and yes i have to agree with you that their service is very poor even when i want to buy it and i have to call the technical support as well because the wifi is not working... it is really crap... and it takes the technical person ages to get back to me and fix my computer... i have to threaten them in order to make them come to fix it... i can't use my internet for more than a month... and i've written a feedback to them but they do not response to me... poor... i regret for buying dell...

I have bought a Dell desktop in a few years back. My monitor was spoiled just after the warranty. Actually, quite a few of problems occurred with my Dell PC too. I bought Dell as I thought it's supposed to be branded, so it's really well made. But I think I was wrong. If I am going to get another new PC, I'll definitely won't choose Dell anymore. Although the brand is famous, but the products don't seem to be good enough. By the way, the technical support here are quite helpful. I can't remember what problem I had, I called for support, and it's still within warranty, and the support people came to my house and helped to fix the problem very soon.

Well I have had a very nice experience with my two Dells so I can't complain. On the Mac issue, my best friend is a die hard Mac user, but his latest computer is testing that. The hard drive had blown twice now, and he has used it less than half the year he has owned it. He has to send it 100 miles away to get it serviced, and they are making him do that again. Last time it took 6 weeks to replace the hard drive. I keep kidding him about those Mac/PC commercials as my PCs hum along.

i am computer engineer. i also suggest dont bye dell, lenovo but buy a origional parts and assemble it yourself. which part do you w ant just buy and then use it in your computer. dont buy branded c omputers

Chances are, your problems are MUCH more likely from the fact that your Virus Protection and Printer are NOT compatible with Windows XP of Vista. A majority of software and hardware out there is going to run into problems with Vista. Vista is brand new, your software and hardware may not speak it's language. I have three dell computers in my house. I have helped seven friends buy computers and 6 of them ended up with Dells. They are all very reliable and great working machines and have never given me any reason to call tech support, even though some of them are now several years old. Sorry you've had a bad experience with Dell!

i think you just have a very bad experience in Dell. i also had experience some problem in our DELL Computers. the motherboard has cheap capacitor so after 2 years, all computers with bad capacitors broke down, luckily we have a 3 year warranty and the company that we bought our dell computers replace the motherboard of those computer. they said that all capacitor with an x mark are cheap so i check all the motherboard of all the DELL computer and make the supplier replace all those motherboard. hahaha...